Junior Negotiation Assistant

Description

Job Summary: Professional responsible for active/passive collection from delinquent condominium owners, negotiating payment methods, issuing bills, and recording information in the CRM, thereby contributing to the financial security of condominiums. Key Highlights: 1. Join a team that transforms condominium management 2. Dynamic, innovative, and collaborative environment 3. Opportunity for professional growth and development At **Total Garantidora**, we specialize in guaranteed condominium services — we are a team passionate about innovation, excellence, and financial security. With over 12 years of experience, we transform condominium management by eliminating delinquency and advancing 100% of monthly collections, ensuring peace of mind and organization for syndics and managers across Brazil. **Why choose Total Garantidora?** * **Continuous innovation:** We are always one step ahead, offering modern solutions and conveniences for condominium owners. * **Support for development:** We value our employees and consistently invest in their growth and professional advancement. * **Real impact:** Our financial solutions enable renovations, acquisition of equipment, and improvements in condominiums, generating visible and lasting results. We are seeking professionals who wish to grow, contribute, and become part of a market-leading company. Build your career in a dynamic, innovative, and collaborative environment. **Join the Total Garantidora team and help\-us build a safer and more prosperous future for our clients and partners!** **Job Responsibilities:** * Conduct active/passive collection from delinquent condominium owners; * Conduct passive collection via WhatsApp from delinquent condominium owners; * Negotiate payment methods and issue bills; * Record negotiation information in the CRM; * Prepare reports on collections performed and existing arrears; * Monitor agreements and receivables. **Required Competencies:** * Experience with collection CRM systems * Familiarity with telephony/WhatsApp systems **Preferred Qualifications:** * Reside in São José or Greater Florianópolis. * Experience in condominium collections. **Education:** High school diploma and/or currently pursuing higher education.