**Job Description:** WHAT WILL BE PART OF YOUR DAILY RESPONSIBILITIES: Register residents; Open and monitor service orders (SO's); Monitor and manage system activities; Provide customer service and reception at the company; Provide WhatsApp support; Provide phone support; Control and organize delivery schedules (technical team logistics); Perform remote gatekeeping attendance in specific cases. **Requirements:** WHAT WE EXPECT FROM YOU: Completed high school; Experience in customer service (via phone) and in person; Proficiency in Microsoft Office suite; Technological aptitude or interest in working with technology; Availability to work on-site; Availability to work a 6x1 shift schedule (including weekends and holidays). **Minimum Education Level:** High School Diploma **Working Hours:** Location: São José, SC Schedule: 6x1 rotating shift starting in the morning (8:00 AM\-4:20 PM OR 9:00 AM\-5:20 PM OR 11:00 AM\-7:20 PM\) CLT employment contract. **Benefits:** You will have access to benefits such as: Meal allowance and/or food assistance; Transportation voucher (with up to 6% monthly payroll deduction); Uniodonto \- dental plan (monthly fee deducted from payroll); GoGood \- discounts on gyms, nutritionists, and psychologists; Guapeco \- discounts on pet shops and veterinary clinics; A culture that values one-on-one interactions. *Apply through the Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial