For nearly 30 years, Unetvale has been a benchmark in connectivity and fiber optics in the region, delivering high-quality internet to homes, condominiums, and businesses—always focused on technology and humanized service. If you seek a dynamic work environment, growth opportunities, and wish to join a team that connects people and transforms experiences through technology, this is your chance! **What will be your challenge?** Provide remote support to field teams, assisting with scheduling and organizing services to ensure operational efficiency and high-quality service delivery. **Key Responsibilities:** * Support field teams by addressing questions regarding services and customer interactions; * Conduct initial customer contacts via phone, chat, and WhatsApp, accurately registering service protocols; * Schedule services and support (repairs); * Assist in reviewing service orders, validating information, and entering records into the system; * Facilitate communication between technicians and customers; * Participate in training sessions and contribute to departmental improvements. **What we offer:** * Unimed Health Plan; * Meal Voucher; * Dental Care Plan; * Life Insurance; * Free Internet up to 700 MB; * On-site Physical Activity Program; * SESI Telemedicine; * Fresh Fruit in the Office. If you identify with this opportunity, please send your resume and **join Unet.**
João Silva
Indeed · HR
João Silva
Indeed · HR
