Description
If you are a technical support ninja, passionate about solving problems and love working in a team, this is your chance! We are looking for a professional who combines sharp technical skills with a superpower of communication to make a difference in a light-hearted and collaborative environment. Here, you will have space to innovate, learn, and build an amazing career. Join us and become part of a team that values your talent and your well-being!
What will your day-to-day look like?
Provide remote and on-site technical support and customer service;
Analyze equipment logs, system installation, and configuration information;
Support the installation and configuration of AD, DNS, DHCP, VLAN, Samba, Webserver, Virtualization, Backup, Wireless networks, and Zabbix monitoring;
Ensure optimal functionality of customers' network and server infrastructure;
Stay attentive to information security requirements;
Analyze and propose solutions and improvements for internal and customer infrastructure;
**This will make our eyes sparkle:**
Degree in IT Management, Computer Networks, or related fields;
Knowledge of servers, networks, datacenter infrastructure, technical support, information security, Linux- and BSD-based systems, Docker, shell scripting, VLAN, iptables, LDAP.
What do we offer on our journey aboard the LIVTI spaceship?
A culture that values people, development, diversity, inclusion, and social causes;
An innovative environment with an excellent organizational climate;
Many challenges and learning opportunities;
Opportunities for growth;
Leisure area with video games, billiards, table football, etc.;
Fresh fruits every week;
Coffee available all day (yes, really);
Birthday leave;
Merit-based recognition system;
SESC membership;
Health insurance;
Caju card;
Transportation allowance.
Position requires on-site work at our headquarters in Florianópolis/SC.