HR Operations Coordinator

Description

Job Summary: Strategically coordinate HR operational processes, ensuring information reliability, workflow efficiency, and decision-making support through indicators and analyses. Key Highlights: 1. Strategic involvement in coordinating HR operational processes 2. Ensuring governance and integrity of working hours data 3. Developing managerial reports and dashboards in Power BI **Position Objective** Act strategically in coordinating HR operational processes, ensuring information reliability, operational workflow efficiency, and decision-making support through managerial indicators and analyses—directly impacting operational results. **Key Responsibilities** Coordinate payroll timekeeping closure, ensuring deadlines, legal compliance, collective bargaining agreements, and internal guidelines. Ensure governance and integrity of working hours data, managing the handling and analysis of operational inconsistencies. Structure, monitor, and analyze strategic operational and HR Operations (RHO) KPIs. Develop and maintain managerial reports and dashboards in Power BI, transforming operational data into strategic insights. Support regional and corporate leadership in performance interpretation, deviation identification, and action plan definition. Collaborate integrally with partner areas (Operations, HR, Finance, and Technology), promoting process standardization and continuous improvement. Contribute to the analytical maturity of the area, strengthening a data-driven management culture. **Technical Requirements** Experience in HR operational management, especially working hours control and timekeeping. Solid knowledge of operational indicators and data analysis. Experience with Power BI (modeling, DAX, dashboard development). Advanced-level Excel proficiency. Knowledge of labor legislation applicable to working hours and timekeeping (preferred). **Behavioral Competencies** Strategic vision and results orientation. Strong analytical ability and organizational skills. Clear and assertive communication across all organizational levels. Sense of responsibility, confidentiality, and attention to detail. Ability to act as a bridge between operations and management. **Differentiators** Experience in labor-intensive operational environments. Experience handling large volumes of data and multiple units/regions. Prior involvement in process improvement or indicator-related projects. Minimum Education Level: Bachelor's Degree