Job Summary: PEx CONSULTORIA is seeking a Digital Customer Service Representative with experience in pharmacies and digital customer service in Florianópolis, focused on excellence and sales follow-up. Key Highlights: 1. Excellent customer service via phone and WhatsApp 2. Preparation of quotations, sales closure, and order tracking 3. Coordination with the customer regarding order delivery method Job Description ID: 0185 **Position: Digital Customer Service Representative** PEx CONSULTORIA announces an excellent opportunity for a Digital Customer Service Representative for its client. A compounding pharmacy with over 20 years in the market. We are located in Córrego Grande, Florianópolis. **WE OFFER:** Employment type: CLT Working hours: Monday to Friday, 10:00 AM to 7:00 PM; Saturday, 9:00 AM to 1:00 PM Base salary: R$ 2.127,00 + Commission (R$300,00 to R$1.200,00) Transportation allowance; Meal allowance: R$ 500.00; UNIMED health insurance plan with co-payment after probation period; Pharmacy allowance for store products; Attendance bonus (R$100.00); **REQUIREMENTS AND RESPONSIBILITIES:** High school diploma and/or currently enrolled in higher education; Experience in pharmacy operations and digital channel customer service; Deliver excellent customer service aligned with company quality and safety standards; Serve customers empathetically and professionally (via phone and/or WhatsApp); Prepare quotations for prescriptions and formula orders in the system; Complete sales transactions and submit payment information; Coordinate order delivery method with the customer; Track quotations from initiation through to order completion. Compensation: Starting at R$2.127,00 per month Benefits: * Medical assistance * Commercial partnerships and discounts * Meal allowance * Transportation allowance Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
