Warranty Assistant

Description

Job Summary: As a Warranty Assistant, you will provide direct support at the interface between the dealership and the factory, ensuring compliance with regulations and deadlines—ideal for those seeking to learn administrative processes. Key Highlights: 1. Support in communication and mediation with the factory, organizing documents. 2. Administrative support in generating reports and organizing files. 3. Verification of warranty processes and monitoring repair status. At Grupo DVA, every administrative process is a key component enabling our luxury machinery to operate smoothly. As a Warranty Assistant at our Head Office, you will directly support the interface between the dealership and the factory, ensuring regulatory compliance and timely execution. If you are organized, detail-oriented, and eager to learn the administrative processes of one of Santa Catarina’s largest automotive groups, this opportunity is for you. Your Responsibilities: * **Communication Support:** Assist in mediating contact with the factory, organizing documents and information. * **Administrative Support:** Collaborate in generating warranty service reports and organizing files. * **Process Verification:** Assist in verifying warranty coverage according to the manufacturer’s guidelines. * **Follow-up:** Support monitoring of repair status at the workshop to ensure departmental efficiency. Requirements: * **Administrative Profile:** Experience with bureaucratic processes requiring attention to detail and organization. * **Problem-Solving Ability:** Skill in assisting with issue resolution and meeting deadlines. * **Resilience:** Ability to handle detailed and demanding routines. * **Preferred Qualification:** Prior experience working at dealerships is highly advantageous. Work Schedule and Location: * **Hours:** Monday to Friday, 8:00 AM to 6:00 PM. * **Location:** Head Office Automobiles \- São José. Benefits That Care For You: * **Health and Prevention:** Health and dental plans (after 90 days), life insurance; free medical consultations and nursing services for COVID-19, influenza, and dengue testing. * **Daily Convenience:** Lunch and afternoon coffee provided onsite, transportation allowance, and discounts at gas stations and pharmacies. * **Body and Mind Balance:** Gym membership plan, partnerships with psychologists and nutritionists. * **Your Special Moment:** Birthday day off. **At Grupo DVA, your organizational skills ensure our delivery of excellence.** Work Location: On-site