Job Summary: Professional required for telephone-based customer service, supplier acquisition, and service monitoring, demanding proactivity and teamwork. Key Highlights: 1. Customer service and service management 2. Supplier acquisition and monitoring 3. Proactivity and teamwork **System Operator (Day Shift \- 12x36\).** **Trace** is seeking a **System Operator** to join our team in **São José/SC**. We seek a professional with strong communication skills, proactivity, and responsibility, available to work on a 12x36 shift schedule and residing in São José or nearby areas. **Requirements:** * Work hours from 07:00 to 19:00 on a 12x36 shift schedule\. * Completed high school education, * Intermediate Office suite proficiency, * Reside in São José, Biguaçu, or nearby areas, * Strong communication skills. * **12x36 shift schedule** * Residing nearby or **owning a personal vehicle is a plus.** **Profile:** Proactive, Team-oriented, Responsible. **Main Responsibilities:** Telephone-based customer service; Answering calls from the 0800 assistance line and handling them appropriately; Engaging our service providers to assist members as effectively and promptly as possible; Acquiring new suppliers; Monitoring service provider performance; **Benefits:** Birthday day off (one day off during the birthday month); Dental plan after probation period, at no cost to the employee; Health insurance allowance after probation period.
João Silva
Indeed · HR
João Silva
Indeed · HR
