Access Monitor

Description

Job Summary: SC SEG is seeking an Access Monitor to perform virtual concierge services, monitoring cameras and controlling access with attention to detail and clear communication. Key Highlights: 1. Pioneering role in Virtual Concierge with a focus on customer security 2. Development of remote customer service and monitoring skills 3. Focus on attention to detail and assertive communication SC SEG is a pioneer in the Virtual Concierge sector in Santa Catarina. Therefore, Access Monitors receive training to deliver high-quality, efficient service, ensuring our customers' security. For this role, it is essential to maintain attention to detail and communicate clearly and objectively to convey confidence in transmitted information. **Responsibilities:** * Monitoring cameras to provide service; * Remote customer service via telephone for field teams and customers; * Controlling access to condominiums; * Using systems for managing and tracking service interactions. **Requirements:** * Completed High School education; * Basic computer knowledge (Microsoft Office suite and Microsoft Windows); * Experience in inbound and/or outbound telephone customer service; **Available Shifts:** * 12x36 schedule from 07:00 to 19:00 * 6x1 schedule from 19:00 to 01:00 **Benefits of Joining SCSEG:** * Meal Allowance: BRL 33.00 per workday; * Transportation Allowance; * Uniodonto Dental Plan (available after 3 months of employment); * **Additionally, we offer...** * Partnership with **Wellhub** (Gympass): A wide variety of options for physical activity, therapy, nutrition, and sleep quality; * **Nextclub**: Teleconsultations (with physicians, psychologists, and nutritionists) + discounts on medications; * SESC Partnership: Discounts on hotels, gyms within the network, health, and wellness services; * Fresh fruits provided by the company; **Location:** Palhoça Job Type: Direct Hire (CLT) Compensation: BRL 1.800,00 per month Benefits: * Dental care assistance * Partnerships and commercial discounts * Free parking * Meal allowance * Transportation allowance Education: * High School diploma (Mandatory) Experience: * Customer service experience (Mandatory) Work Location: On-site