Junior CRM Analyst

Description

Job Summary: CRM & Marketing Automation Analyst to join the corporate team, focusing on automated customer journeys and data-driven campaigns. Key Highlights: 1. Building and optimizing multichannel customer journeys in Salesforce Marketing Cloud 2. Strategic involvement in the AJFans loyalty program 3. Join the largest shopping center group in Southern Brazil We are seeking a CRM & Marketing Automation Analyst to join Almeida Junior's corporate team. If you excel at automated journeys, intelligent segmentation, and data-driven campaigns, this opportunity may be for you. **Key Challenges:** * Building and optimizing multichannel customer journeys in Salesforce Marketing Cloud * Managing email, push, and CRM automation campaigns * Audience segmentation and database administration * Strategic involvement in the AJFans loyalty program * Supporting CRM operations across the group's shopping centers * Managing SLAs and workflows via Salesforce Service Cloud **Requirements:** * Salesforce Marketing Cloud (Journey Builder, Content Builder, and Audience Builder) * Salesforce Service Cloud * SQL, HTML, and CSS * Experience with automation, segmentation, and data management **Preferred Qualifications:** * Experience with loyalty programs * AMPscript * Salesforce Marketing Cloud certifications * Experience in multi-unit operations, retail chains, or shopping centers We seek an organized, analytical, collaborative professional with strong results orientation and commitment to continuous improvement. Join the largest shopping center group in Southern Brazil and help transform data into meaningful experiences for thousands of customers.