Description
Job Summary:
Administrative and customer service professional responsible for managing customer interactions, collections, sales, and cash and billing routines.
Key Highlights:
1. In-person and remote customer service
2. Sales management and administrative financial routines
3. Opportunities for professional growth
**JOB OPENING: CUSTOMER SERVICE / ADMINISTRATIVE**
**RESPONSIBILITIES:**
* Provide in-store in-person customer service;
* Conduct collection activities for delinquent customers via phone calls and WhatsApp;
* Answer incoming calls and respond to WhatsApp messages;
* Finalize sales transactions;
* Manage cash handling;
* Issue fiscal invoices;
* Generate bank slips (boletos);
* Send fiscal invoices and bank slips to customers;
* Daily review of sales and card payment reports.
**REQUIREMENTS:**
* Strong teamwork skills;
* Commitment to scheduled working hours;
* Discipline and organizational skills;
* Proactivity.
**WORK SCHEDULE AND DAYS:**
* Monday to Friday: 7:45 AM to 12:00 PM and 1:30 PM to 6:00 PM;
* Saturdays: inventory counting every three months.
**BENEFITS:**
* Salary of R$ 2.305,00;
* Basic food basket (subject to punctuality);
* Fuel allowance of R$ 200.00;
* Partnership with Pratique;
* Excellent opportunities for career advancement.
**EMPLOYMENT TYPE:**
* Permanent CLT contract
**EXPERIENCE:**
* Public customer service (mandatory).
Job type: Permanent CLT
Compensation: starting at R$2.305,00 per month
Benefits:
* Basic food basket
Experience:
* Microsoft Excel (preferred)
* Administration (preferred)
* Customer Service (mandatory)
Work location: On-site