E-commerce Assistant

Description

Job Summary: E-commerce Analyst to strategically and operationally manage online stores, including product listings, campaigns, and customer support. Key Highlights: 1. Strategic and operational management of online stores 2. Focus on SEO, campaigns, and customer experience 3. Coordination with inventory, customer service, and marketing teams Position: E\-commerce Analyst (On-site) To strategically and operationally manage the group's online stores. Schedule: Business hours, Monday to Friday. Main Responsibilities: \-Complete product listing (description, photos, variations, SEO, tags, and technical specifications); \-Updating banners, storefronts, and highlights on the homepage and category pages; \-Creating, configuring, and monitoring promotions and seasonal campaigns; \-Organizing and maintaining the category tree and search filters; \-Supporting the marketing team in launching promotional campaigns on the website; \-Ensuring visual and textual product standardization according to the brand guidelines; \-Assisting in website performance monitoring (best-selling products, stockouts, etc.); \-Maintaining integrations between ERP and marketplaces; \-Customer service via chat, WhatsApp, and other digital channels; \-Direct coordination with inventory and customer service teams; \-Managing returns, exchanges, and after\-sales services; \-Social media posting and management; \-Supporting general commercial operations of the company. Requirements: Prior experience with e\-commerce platforms. Knowledge of SEO and best practices for product listing; familiarity with banners, online campaigns, and promotions; proficiency in spreadsheets (Excel or Google Sheets); experience with Bling ERP. Salary: 3\.000,00 Meal Allowance: 500,00 Transportation Allowance Dental Plan Sesc Membership Employment Type: Full-time, Permanent CLT Compensation: R$3\.000,00 per month Benefits: * Dental care assistance * Meal allowance * Transportation allowance