Job Summary: Humanized patient care, appointment scheduling control, administrative routines, and participation in weekly surgical verification. Key Highlights: 1. Humanized patient care and relationship management 2. Administrative and scheduling management 3. Participation in medical record verification and updating processes RESPONSIBILITIES Respond to patients via WhatsApp and telephone; Interact with clients in a humanized manner; Manage appointment schedules; Address patient inquiries upon arrival at the clinic; Issue fiscal invoices; Perform administrative tasks; Participate in weekly surgical verification and update medical records with examination results; Send patient satisfaction surveys. REQUIREMENTS Completed or ongoing undergraduate degree in Administration or related fields; Experience in customer service, preferably in the healthcare sector; Basic computer skills and familiarity with management systems and CRM software. HIRING AND BENEFITS Meal allowance: BRL 770.00 Transportation allowance or fuel subsidy; Profit-sharing and performance-based bonuses. WORK SCHEDULE AND LOCATION Monday to Friday, 44 hours per week, Flexibility in working hours. Work location: downtown Florianópolis - SC.
João Silva
Indeed · HR
João Silva
Indeed · HR
