Administrative Assistant/Receptionist

Description

Job Summary: We are seeking a communicative and organized receptionist to provide empathetic reception, manage workflows, and ensure a humanized experience at our clinic. Key Highlights: 1. Empathetic patient reception 2. Environment that values people and growth 3. Bridging patients and the technical team We are looking for a receptionist who embodies the essence of **Plenus Fisioterapia** from the very first contact with our patients. This person will be the heart of our front desk, responsible for empathetically welcoming patients, organizing clinic workflows, and ensuring a humanized and efficient experience for everyone who visits us. THE ADDRESS MUST BE INCLUDED IN THE RESUME. RESUMES WITHOUT AN ADDRESS WILL NOT BE REVIEWED. If you are communicative, organized, responsible, and eager to grow in an environment that values people, this opportunity is for you. Main Responsibilities * Greet and welcome patients warmly and attentively * Schedule and confirm appointments and therapy sessions * Answer phone calls and messages (WhatsApp, e\-mail) clearly and courteously * Organize and maintain the reception area * Bridge communication between patients and the technical team * Enter data into systems, verify payments, and assist with administrative processes Requirements * Completed high school education (customer service experience preferred) * Basic computer and appointment system proficiency * Excellent verbal and written communication skills * Organized, proactive, and professionally oriented profile * Prior experience in reception or customer service at clinics or medical offices is preferred What We Value * A teachable heart * Team spirit * Ease in interacting with the public * Attention to detail * Willingness to learn and grow alongside the team Employment Type: Full-time, CLT Permanent Contract Compensation: Starting at R$1\.950,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site