Business Intelligence Analyst (On-site)

Description

Job Summary: We are seeking professionals passionate about data, technology, and e-commerce to develop innovative solutions in the healthcare sector—working with strong brands and high-quality products, transforming data into decisions. Key Highlights: 1. Data analysis to drive digital channel growth. 2. Development of innovative solutions in the healthcare sector. 3. Building a data-driven culture and continuous improvement. We are looking for professionals passionate about data, technology, e-commerce, and business growth to join Essentia Group. Here, we develop innovative solutions for various specialties within the healthcare sector, working with strong brands, high-quality products, and an operation under constant evolution. Our growth increasingly depends on our ability to transform data into decisions, identify opportunities along the customer journey, and support business areas with analyses that generate revenue, efficiency, and improved consumer experience. This position targets analytical professionals with business acumen and the ability to collaborate closely with E-commerce, Growth, Marketing, CRM, Sales, and Management teams—directly contributing to digital channel growth, sales funnel optimization, and performance indicator improvement. **Responsibilities and Duties** * Develop, enhance, and maintain dashboards, reports, and analyses focused on E-commerce, Growth, CRM, and commercial performance. * Monitor strategic KPIs such as revenue, conversion rate, average order value, repeat purchase rate, LTV, CAC, margin, churn, retention, purchase frequency, and customer base behavior. * Analyze the digital funnel to identify bottlenecks, conversion losses, and improvement opportunities across the customer journey. * Support E-commerce, Marketing, and CRM teams in building campaign analyses, segmentation strategies, relationship nurturing workflows, re-purchase initiatives, and acquisition strategies. * Transform data from diverse sources into clear, actionable insights aligned with business objectives. * Propose improvements to processes, KPIs, and performance monitoring models. * Participate in automation projects, data integration initiatives, and efforts to improve the quality of information used by business areas. * Serve as the interface between BI, technology, and commercial teams—translating business needs into analytical solutions. * Monitor market trends, consumer behavior, digital channels, and tools that can contribute to operational advancement. * Support the development of a data-driven culture, encouraging data use for decision-making across E-commerce and Growth teams. **Requirements and Qualifications** * Bachelor’s degree in Administration, Economics, Mathematics/Statistics, Engineering, or related fields; * Advanced Excel proficiency; * Experience with managerial dashboards; * Intermediate English proficiency; * Prior experience in market intelligence; **Additional Information** Benefits VA or VR of BRL 30/day (with no 20% deduction); VT or Fuel Allowance (with no 6% deduction); Health Insurance (monthly premium fully covered by the company); Dental Insurance; Attendance Bonus; Wellhub; Life Insurance; Discount on our products (compounded medications from Essentia Pharma, Essential Nutrition, and Noorskin); Discount network at stores and restaurants; Year-end gift; Meditation and rest room; Medical, pediatric, and therapeutic care; Education Assistance Scholarship covering up to 50% of course tuition; Parking. Working Hours: Monday to Friday, 08:00–18:00 (On-site) The Essentia Group comprises the brands Essentia Pharma, Essential Nutrition, Essentia Technologies, Noorskin, and Be Generous. With over 130 products and 1,600 employees, Essentia Group brands promote health, well-being, quality, and innovation. Each of our companies represents a unique opportunity to serve humanity through the development of products and services that broaden the concept of health and expand possibilities for living better and enjoying life to evolve. **Working at Essentia Group means pursuing continuous evolution.** If you also strive to become your best self every day, join us!