Receptionist

Description

Job Summary: Customer service professional to work at a healthcare company, providing in-person and digital support, organizing documents, and assisting with administrative processes. Key Highlights: 1. Human-centered service and well-organized reception area 2. Support for sales consultants and other departments 3. Collaborative environment and opportunities for professional development If you enjoy interacting with people, have strong communication skills, and are seeking an opportunity with an established healthcare company, this role may be right for you! **Main Responsibilities:** --------------------------------- * Provide in-person, WhatsApp, and other channel-based customer service; * Greet and guide customers, clarifying questions about products and services; * Update customer records and organize documents; * Issue and distribute beneficiary ID cards; * Authorize procedures and assist with administrative processes; * Support cancellation, retention, and post-sales requests; * Assist sales consultants and other departments as needed; * Maintain a well-organized reception area and ensure human-centered service. **Requirements:** --------------- * Completed high school education; * Minimum 6 months of experience in customer service or reception; * Proficiency in Microsoft Office Suite; * Intermediate Excel skills are a plus; * Comfort using software systems and handling WhatsApp/CRM-based customer service; * Strong organizational skills, attention to detail, and typing proficiency. **We seek a professional who has:** --------------------------------------- * Excellent communication skills; * Proactivity and initiative; * Empathy and human-centered service orientation; * Organization and discipline; * Teamwork ability; * Ethics and commitment; * Conflict resolution capability and results-oriented mindset. **Preferred Qualifications:** ------------------------ * Experience in the healthcare sector, health insurance providers, or health plans; * Knowledge of administrative processes and public-facing service. **Location:** ---------- Florianópolis/SC \- Centro **Work Schedule:** Monday to Friday, business hours **Compensation:** R$ 2\.120,00 Benefits; Collaborative work environment; Opportunities for professional development. **If you identify with this position and meet the requirements, click "Apply" to join our selection process. We look forward to learning more about your profile!** ### **Employment Type:** CLT ### **Department:** Administrative