Cumim (DINO / FLN)

Description

Job Summary: The Cumim supports waitstaff, maintains operational rhythm, organizes the dining area, and ensures smooth and excellent customer service in a high-performance environment. Key Highlights: 1. Opportunity to accelerate your career within a high-performance team 2. A critical role in ensuring smooth and excellent customer service 3. A collaborative environment full of growth opportunities **Ready to kickstart your career?** Want to enter the world of gastronomy and learn everything about customer service? At the **FIT Group**, the **Cumim** is the one who kicks off operations in the dining area — maintaining the **operational rhythm**, anticipating needs, and supporting the team throughout every **stage of the journey**. This role demands **agility, discipline**, and strong ambition to grow. If you want to accelerate your career alongside a **high-performance team**, this is your starting point! **Responsibilities and Duties** As a **Cumim** at the **FIT Group**, you will be a key contributor to ensuring **smoothness** and **excellence in customer service** across our restaurants. Your main responsibilities and duties include: **Customer Service and Support** * **Support waitstaff and service personnel** with agility and attentiveness at every stage of service. * **Deliver orders** to the dining area with organization, courtesy, and customer focus. * **Clear dishes and waste** discreetly and promptly, maintaining service rhythm and flow. **Setup and Organization** * **Set tables**, organize utensils, and stock support stations before each shift begins. * **Restock glasses, cutlery, napkins, ice**, and other items as needed for operations. * Keep the pantry and support stations consistently **clean, organized, and operationally ready**. **Environment Maintenance** * Ensure the dining area remains **clean, safe, and pleasant** throughout operating hours. * Perform **light cleaning** on tables and common areas whenever necessary. * **Assist with store closing**, collecting materials and reporting pending items to leadership. **Workflow and Communication** * **Monitor the dining area** and inform leadership about activity levels or potential bottlenecks. * Maintain **effective communication with the kitchen**, ensuring accurate and timely order deliveries. * **Contribute to ingredient control** and organization of dining-area inventory. **Requirements and Qualifications** We seek a professional who aligns with our pace and possesses the following qualifications: * **Organizational Values:** **Discipline**, which strengthens us; **Safety**, in every action; **Gratitude**, which connects us; **Vibrancy**, which inspires us. * **Technical Skills:** A **disciplined** individual with a **sense of urgency**, committed to organization. * **Behavioral Skills:** Enjoys **collaborating with the team**, anticipates needs, and remains constantly active. Has genuine enthusiasm to **learn about customer service**, dining-room pace, and excellence-oriented operations. * **Knowledge:** Basic understanding of **customer service** and dining-room workflow, **agility** and **organization** to avoid unnecessary stops, **teamwork** with emphasis on **pace** and **precision**. * **Preferred Experience:** Prior experience in **customer service** or restaurant environments is a **plus**, but **not mandatory**, as we provide comprehensive training. **Additional Information** **Work Location:** FIT Group stores at Florianópolis Airport **Salary:** R$1\.978,00 **Benefits:** Transportation allowance, on-site meals, tips **Schedule:** 6x1 (1 weekly day off \+ 1 Sunday per month). **Available Shifts:** * **Morning:** 10:00 AM – 6:20 PM For over 25 years, the **FIT Group** has connected people through gastronomy and exceptional service. Our portfolio includes recognized brands such as Living HNK, Rokkon Comida Oriental, Qualycon, Fit Food, and Kopenhagen, located in airports and strategic locations across Brazil. Our culture is driven by four core values that strengthen us: **discipline**, **safety**, **gratitude**, and **vibrancy**. We focus on customers, while giving equal care to those who make it all happen: our employees. Here, the environment is collaborative, light-hearted, and rich with opportunities for growth. At the FIT Group, every challenge is a learning opportunity, every achievement is celebrated, and every professional is valued for their contributions. We are always seeking individuals who share our purpose and wish to help create unique experiences. If you want to work in a place that recognizes talent, invests in development, and believes in the power of great service, **your next step starts here**. Explore our open positions and join this journey.