Bar Manager

Description

Job Summary: Bar Manager responsible for team management and development, operational supervision, cost control, and strategies to enhance customer service and attract customers. Key Highlights: 1. Team management and development for customer service. 2. Supervision and control of restaurant operations. 3. Development of strategies to attract more customers. Bar Manager to supervise the waitstaff team throughout the service process, organizing, planning, and inspecting their services. The Bar Manager is responsible for managing and developing the customer service team; conducting shift-change meetings with the team; monitoring customer service; controlling and analyzing management tools; formulating performance strategies; preparing staff schedules; overseeing all daily operations and operational checklists of the restaurant; supervising, coordinating, and controlling the activities of servers, waiters, cashiers, and kitchen staff; controlling costs and inventories of food, beverages, and supplies; inspecting cleanliness; managing budgets; and developing strategies to attract more customers, including organizing customer satisfaction surveys and implementing service improvement methods. To perform effectively as a Bar Manager, the professional must possess logical reasoning and verbal skills, creativity, customer-oriented attention, conflict resolution ability, critical evaluation of ideas, leadership to direct, supervise, and collaborate with the team, and emotional stability when handling complaints, unexpected situations, and time pressure. Job Type: Full-time Compensation: R$2.500,00 - R$4.000,00 per month Work Location: On-site