Commercial Assistant

Description

Job Summary: Professional responsible for customer service, commercial proposal preparation, sales follow-up, customer relationship management, supporting the sales team, and managing customer records. Key Highlights: 1. Customer service and problem resolution 2. Commercial proposal preparation and sales follow-up 3. Customer relationship management and retention \- Customer service: Respond to inquiries via WhatsApp, provide information about the hotel and its services, and assist in resolving issues; \- Commercial proposal preparation: Create accommodation, event, and other service proposals according to customer needs; \- Sales follow-up: Monitor sales performance, identify opportunities, and support deal closure; \- Sales team support: Assist the sales team with activities such as prospecting new customers, organizing business trips, and event coordination; \- Customer relationship management: Maintain contact with customers, retain existing customers, and develop new customers; \- Record updates: Keep customer relationship management systems updated with customer information, rates, and promotions; \- Report preparation: Prepare reports on sales performance, hotel occupancy, and other key indicators. Benefits: \- FOOD ALLOWANCE \- TRANSPORTATION ALLOWANCE \- SESC BENEFIT PROGRAM \- TELE-MEDICINE \- DENTAL PLAN \- BOOKING BONUS \- SEASONAL BONUS Employment Type: Full-time CLT Salary: R$2\.000,00 \- R$2\.300,00 per month Benefits: * Food allowance * Transportation allowance Experience: * Telemarketing (Preferred) * Sales (Preferred) * Customer service (Mandatory) Work Location: On-site