Description
Job Summary:
This Senior Operations Analyst will be responsible for optimizing processes, analyzing data, facilitating meetings, and managing projects to ensure operational compliance and efficiency.
Key Highlights:
1. Operational and logistical process optimization
2. Facilitation of alignment meetings and solution presentations
3. Leadership of cost-reduction and resource-optimization projects
Operations Analyst Pl \- DP/RH
Location: São José/SC
Contract: Indefinite-term CLT
**Job Responsibilities:**
Develop and implement action plans for optimizing operational and logistical processes.
Analyze trends, prepare management reports, and present strategic insights to leadership.
Facilitate alignment meetings with clients, stakeholders, and partner departments, presenting KPIs and proposing solutions.
Monitor complex operational indicators (KPIs) and propose data-driven adjustments—not only monitoring but also forecasting deviations.
Manage and audit electronic time-tracking and benefits processes, ensuring compliance with internal policies and applicable legislation.
Lead specific cost-reduction projects (e.g., shuttle services, overtime, outsourced contracts) and resource-optimization initiatives.
Provide technical support and guidance to junior analysts, sharing best practices and promoting team development.
Create automated dashboards and reports to support decision-making.
Serve as the primary interface with HR, Occupational Health and Safety, and Facilities departments, ensuring alignment between internal policies and operations.
Monitor and track SLA indicators and service levels with clients.
**Requirements:**
Internet and Microsoft Office Suite (Word, PowerPoint, Excel) \- Intermediate to Advanced level;
Report analysis and information monitoring \- Advanced level;
Electronic time-tracking systems;
Administrative knowledge;
Strong analytical and problem-solving skills;
Ability to analyze complex data and identify inconsistencies;
Salary: 3200.00
Benefits: VR 29.00 , VT, VT, Dental and Medical Assistance
Working Hours: Monday to Friday \| 8:00 AM to 5:48 PM
Job Type: Full-time, Temporary
Contract Duration: 60 months
Compensation: R$3\.100,00 \- R$3\.200,00 per month
Benefits:
* Meal allowance
* Food voucher
* Transportation voucher
Work Location: On-site