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Job Summary: Join the Wally team, responsible for centralizing customer communications across multiple channels, delivering high-quality, innovative features powered by generative AI. Key Highlights: 1. Work in a high-performance environment focused on scalability and innovation. 2. Develop high-quality code and ensure software quality. 3. Participate in code reviews, technical refinement, and mentoring. **Want to be part of a team that creates opportunities and accelerates growth?** ================================================================================= ### **How do we achieve all this?** Through an ecosystem of over 12,000 relentless individuals who, together, deliver solutions, products, and educate the market. We operate as a Unified TOTVS, integrating diverse solutions and expertise to educate the market and simplify the business world. For us, evolution is constant and happens person-to-person: we use our curiosity to anticipate trends and transform the real technological growth. ### **Our way of being:** IH \+ IA (Human Intelligence \+ Artificial Intelligence): We believe technology amplifies, but people steer. Here, AI delivers scale and efficiency, while our Human Intelligence provides strategy, context, and care. This combination enables us to create innovative solutions with genuine purpose. Ownership and Growth: We are driven by continuous learning and the courage to take charge of our own careers. Here, we encourage curiosity and provide a fertile environment for those who want to grow, create, and transform. Responsible Results: We value freedom to act and responsibility toward the whole. Here, you have a voice to challenge the status quo and autonomy to pursue results that generate real value for our customers and society. ******️**Holistic Well-being: We care for those who drive evolution. We pursue holistic well-being for every team member through initiatives and benefits supporting self-care across five pillars: Emotional, Financial, Physical, Occupational, and Social. Plurality and Belonging: Diversity is what makes us powerful. We actively promote inclusion and belonging, ensuring TOTVS is a place where you can truly be yourself. Our expertise is human and alive: we embrace differences to empower businesses both inside and outside the company. **Your challenge on the team:** ------------------------ You will join the Wally team, which powers RD Conversas — a product responsible for centralizing customer communications across channels such as WhatsApp, Instagram, and Web Chat. Your challenge is to bring operational efficiency to the support workflow, delivering high-quality features on time within a high-performance, high-volume environment focused on scalability and innovation — especially through the application of generative AI. **Your key responsibilities:** ----------------------------- * Develop high-quality code following internally defined engineering best practices. * Ensure software quality through testing and code reviews. * Specify features based on documents generated during discovery phases. * Engage in code review processes, technical refinement, and mentoring for less experienced developers. * Respond to incidents and support other teams — including support and related areas — on matters concerning the product. **Profile we seek:** ------------------------ * Experience in high-performance, high-volume request environments. * Solid knowledge of software architecture, code design, and design patterns. * Proficiency in Node.js, TypeScript, Express, and MongoDB. * Familiarity with the NoSQL paradigm. * Collaborative, flexible profile with strong process orientation and openness to continuous learning. **Nice-to-have qualifications:** ------------------------------------ * Knowledge of Go. * Willingness to work with front-end (React) when required. * Experience with engineering metrics such as DORA Metrics and flow indicators. * Experience in projects involving applied artificial intelligence in products. * Ability to perform product reengineering and expansion into new conversational channels. **Selection process stages:** -------------------------------- * Application \- Submission of application; * Mindsight – Work-style assessment; * Talent Acquisition \- Competency-based interview with recruitment team; * Technical Challenge – Technical skills evaluation test; * Technical Interview \- Technical discussion regarding job requirements; * Final Interview \- Final alignment conversation with management; * BP Interview \- Conversation with Business Partner about culture and values; * Offer \- Final stage of the selection process, presenting the job offer. Obs: Additional or modified stages may apply, depending on process needs. We commit to safeguarding your data! In our Privacy Notice, we describe which data we collect, how it is processed and stored, in compliance with LGPD. **If you are a person driven by challenges, creativity, and genuine impact, advance with us on this journey of evolution!** ----------------------------------------------------------------------------------------------------------------------- **Join our team!** =============================
