Assisty24h has been in the market since 2019, providing **24-hour residential and vehicle assistance** to those who need immediate support during emergencies. Our commitment is to deliver peace of mind, security, and rapid solutions when it matters most. We operate across **all of Brazil**, and are already **expanding into Latin America—starting with Chile**. Our growth is guided by **core values** that shape our daily operations: **Clear communication, Results-oriented focus, Integrity and transparency, Humanism and respect, Social responsibility.** We are seeking an analytical and strategic **Performance Analyst - CPOST**, responsible for monitoring and optimizing **telemarketing campaigns**, with a minimum of 6 months of experience. **About the Partnership** **Model:** Individual Entrepreneur (MEI registration required) **Work Mode:** On-site | 9:00 AM to 5:00 PM | Monday to Friday **Compensation:** R$4,000.00; Expense allowance: R$1,000.00 **Key Responsibilities** ● Monitor and analyze performance metrics (call handling, CPC, conversion rate, average handling time); ● Identify operational bottlenecks and propose improvements; ● Adjust dialing strategies and mailing list segmentation; ● Track operational productivity; ● Create reports and dashboards to support decision-making; ● Conduct ongoing tests and optimizations on campaigns. **Technical Requirements** ● Experience in active telemarketing; ● Advanced Excel proficiency; ● Knowledge of dialers (predictive, power, preview); ● Experience analyzing campaign performance. **Preferred Qualifications** ● Experience with CPOST; ● SQL knowledge; ● Power BI knowledge; ● Experience optimizing mailing lists and dialing strategies. **Benefits Offered by Assisty24h** ● Assisty24h (residential and vehicle assistance) ● Assisty Kids (R$ 100.00 per child up to age 10) ● Assisty Educa+ (subsidy for undergraduate and graduate courses) ● Birthday Day Off (paid leave) ● Partnership with Conexa (Telemedicine) ● Psicologia Viva (therapy via Conexa) ● Partnership with Pratique (fitness center network) ● Partnership with MedPrev (discount card for medical and dental services) ● Welcoming, human-centered, and diverse work environment ● Opportunities for professional growth and development Assisty24h (residential and vehicle assistance) ● Assisty Kids (R$ 100.00 per child up to age 10) ● Assisty Educa+ (subsidy for undergraduate and graduate courses) ● Birthday Day Off (paid leave) ● Partnership with Conexa (Telemedicine) ● Psicologia Viva (therapy via Conexa) ● Partnership with Pratique (fitness center network) ● Partnership with MedPrev (discount card for medical and dental services) ● Welcoming, human-centered, and diverse work environment ● Opportunities for professional growth and development Assisty24h (residential and vehicle assistance) ● Assisty Kids (R$ 100.00 per child up to age 10) ● Assisty Educa+ (subsidy for undergraduate and graduate courses) ● Birthday Day Off (paid leave) ● Partnership with Conexa (Telemedicine) ● Psicologia Viva (therapy via Conexa) ● Partnership with Pratique (fitness center network) ● Partnership with MedPrev (discount card for medical and dental services) ● Welcoming, human-centered, and diverse work environment ● Opportunities for professional growth and development Payment: R$4,000.00 per month Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
