Sales Associate

Description

**About Grupo Santta:** Since 2019, **Grupo Santta has been a prominent presence in Santa Catarina**, operating four exclusive Bottero brand stores in **Florianópolis, Balneário Camboriú, and Blumenau**. Our mission is to delight customers, partners, and employees by combining innovation, sustainable growth, and solid results in every experience. **About Bottero:** With 40 years of history, **Bottero is one of Brazil’s largest manufacturers of women’s leather footwear, exporting to over 37 countries**. Our passion for innovation, quality, and comfort has enabled us to succeed in both domestic and international markets. If you seek a dynamic work environment, opportunities for growth, and wish to join a team that creates fashion and sets trends, this is your chance! **About the Position** We are seeking a **sales associate passionate about sales and fashion**, who is curious, proactive, and results-oriented. Your role will be to transform every customer interaction into a unique experience—connecting customers with the right products and driving store performance. **Responsibilities** * Serve and delight customers by following the 7-step sales process, understanding their needs, and offering the best products. * Collaborate as part of a team to ensure excellent service, knowledge sharing, and mutual support in daily store operations. * Communicate the brand’s footwear features and benefits, ensuring a complete shopping experience. * Maintain store organization, product restocking, and assist with visual merchandising. * Conduct post-sales follow-up to strengthen customer relationships. * Monitor individual and collective goals and KPIs, helping the store achieve outstanding results! * Receive and inspect merchandise, register invoices in the system, store products correctly, and maintain ongoing warehouse organization. **Requirements** * Completed high school education * Sales experience * Customer service experience **Preferred Qualifications** * Knowledge of retail KPIs (Conversion Rate and Average Transaction Value) * Familiarity with social media/digital sales **Salary and Benefits** * Salary range: R$2.000,00 to R$4.000,00 (base + commission) * Meal allowance * Food voucher * Transportation voucher * Performance bonuses * In-store discount **Working Hours** * 8-hour shifts from Monday to Friday * Saturday: 9 AM to 1 PM * Days off: Sundays and holidays Educational Requirements * High School Diploma Technical Skills * Communication – Intermediate * Retail KPIs (Conversion Rate/Average Transaction Value) – Intermediate Benefits * Commission * Meal allowance * Food voucher * In-store discount * Transportation voucher * Performance bonuses Job Type: Full-time CLT Compensation: R$2.271,00 – R$4.500,00 per month Benefits: * Meal allowance * Food voucher * Transportation voucher Experience: * Sales (Preferred) * Customer Service (Preferred) Work Location: On-site