Job Summary: IT Support Analyst to manage infrastructure and systems, and provide Level 1 and Level 2 technical support, performing preventive and corrective maintenance. Key Highlights: 1. Manage network infrastructure, hardware, and systems 2. Administer cloud platforms, Microsoft 365 and/or Google Workspace 3. Provide on-site and remote Level 1 and Level 2 technical support **IT SUPPORT ANALYST** **Requirements:** * Prior experience as a corporate technician; * Knowledge of virtualization, solid experience in networking and help desk; * Must reside in Salto or Itu; * Work location is Salto; **Benefits:** * Breakfast; * VA (Meal Allowance); * Life insurance; * PRL (Occupational Risk Prevention Program); * Transportation allowance; **Working Hours:** Monday to Thursday, 07:00–17:00; Friday, 07:00–16:00 **Responsibilities:** * Manage network infrastructure, hardware, and systems; * Administer cloud platforms, Microsoft 365 and/or Google Workspace; * Provide Level 1 and Level 2 technical support to users, both on-site and remotely; * Perform preventive and corrective maintenance on switches, printers, and devices; * Assist with IT resource security, implement and manage backup solutions. Job Type: Full-time, Permanent CLT Salary: R$2.236,65 – R$2.237,66 per month Benefits: * Life insurance * Meal allowance * Food allowance * Transportation allowance