Store Manager

Description

Job Summary: We are seeking a dynamic and communicative sales leader to manage the team, drive sales, and ensure excellence in customer service—focused on results and people development. Key Highlights: 1. Team leadership and people development 2. Focus on sales, goals, and results 3. Collaborative and dynamic environment in the fashion industry **WHO WE ARE?** A brand created for those who have a story! In 1991, Audithorium was founded with the mission of creating clothing that combines style, comfort, and quality—reflecting the values of family and Brazilian tradition. The brand began as a small family business, producing garments in a garage. Over the years, it evolved, becoming synonymous with elegance and sophistication, offering options for all occasions—including a Plus Size line—ensuring everyone finds what they need to dress well. Today, Audithorium operates through a network of licensees across several Brazilian states, including Mato Grosso, Paraná, Rio Grande do Sul, and Santa Catarina. Each store reflects the brand’s commitment to quality, good taste, and customer satisfaction. We are looking for a communicative, dedicated individual with passion for sales! If you love fashion, enjoy interacting with people, and want to be part of a collaborative and dynamic environment, this opportunity may be for you! **WHAT WILL YOU DO?** · Monitor individual and collective sales targets, performance metrics, and KPIs for the sales team · Be present on the sales floor, actively engaging customers and driving conversions · Design weekly and/or monthly sales contests to boost sales and motivate the team · Ensure excellence in in-store and online customer service, CRM management, conditional sales, store cleanliness and organization, visual merchandising (VM), and window displays · Analyze reports and propose actions to improve store performance · Plan sales campaigns and promotional activities, such as partnerships with other companies · Conduct alignment meetings and training sessions with the team—leading, motivating, and developing staff · Hire, train, and onboard new employees · Deliver feedback, conduct individual follow-ups, and implement recognition initiatives · Resolve conflicts or sensitive situations involving customers and team members · Delegate administrative tasks—including staff scheduling and time-off requests, employee documentation, medical certificates, goods receipt, inspection and organization, and returns · Manage store cash operations: deposits, opening/closing cash reconciliation, and expense handling · Attend meetings with partners/executives and align strategic objectives · Submit reports and updates to the administrative and commercial supervision departments · Ensure compliance with company policies **WHO ARE WE LOOKING FOR?** · A dynamic, proactive individual with a professional demeanor · Strong sense of responsibility and initiative · Decision-making ability and owner’s mindset · Ability to develop people and lead with empathy · Sales-oriented profile focused on goals and results · Strong communication and interpersonal skills · Inquisitive profile committed to excellence and self-development · Capacity to solve problems autonomously · Flexible availability · Prior experience in leadership roles within retail **WHAT DO WE OFFER?** · Meal allowance/food voucher · Attendance bonus · Transportation voucher · Progressive commission based on goal achievement · Performance-based incentives · Weekly and/or monthly sales contests · TotalPass + free mobile apps · Free telemedicine and telenutrition consultations · Pharmacy discount · SESC partnership (free or discounted access to cultural, sports, leisure, and educational activities, as well as dental services and hotels) · 50% discount on in-store purchases · Birthday day off · Monthly breakfast (once per month) · Birthday celebration · Ongoing internal marketing initiatives throughout the year If you identify with our values and want to be part of transforming the fashion industry, join our team! Employment type: Full-time, CLT permanent contract Compensation: R$4,000.00 – R$8,000.00 per month Benefits: * Dental insurance * Commercial agreements and discounts * Free parking * Meal allowance * Transportation allowance