Corporate Solutions Coordinator

Description

Job Summary: The Corporate Solutions Coordinator will be responsible for integrating teams, optimizing workflows, and leading strategic telecommunications projects. Key Highlights: 1. Strategic involvement in team integration and workflow optimization 2. Leadership of high-impact projects and knowledge management 3. Support for professional development and resolution of internal conflicts ALT \- Acessoline Telecomunicações LTDA, part of the Brasil Tecpar Group, is a telecommunications company. As a telecommunications service provider, ALT delivers connectivity services to corporate, government, wholesale, and residential markets. To deliver the best services, it is essential to have a skilled team and a modern, up-to-date technological infrastructure. ALT operates one of the largest digital networks in southern Brazil, recognizing the importance of delivering high-quality internet services. **Responsibilities and Duties** 1\. Corporate Solutions Coordinator The Coordinator must serve as the primary point of contact among teams managed by supervisors. Key responsibilities include: * Integrating pre-sales, engineering, and project activities to ensure alignment across all teams. * Optimizing inter-team workflows by identifying bottlenecks and proposing improvements. * Ensuring efficient communication so information flows seamlessly between teams without distortion. 2\. People Management and Development The Coordinator must support supervisors with HR-related matters and professional development: * Identifying training and upskilling needs for teams. * Assisting in resolving internal conflicts or performance issues that do not require direct supervisor intervention. * Supporting career development tracking for employees. 3\. Focus on Strategic Projects Priority is given to high-impact projects: * Leading strategic initiatives involving multiple teams. * Reporting directly to the manager on the progress of these projects, thereby freeing supervisors to focus on daily operations. * Representing the delivery team in cross-departmental meetings, ensuring the team's interests are fully represented. Profile and Responsibilities of the New Coordinator 1\. Key Responsibilities The Corporate Solutions Coordinator must act as a strategic liaison, reporting directly to the manager and collaborating closely with supervisors. Core responsibilities include: * Workflow Optimization: Identifying and eliminating bottlenecks in the solution delivery process—from pre-sales through configuration and final project completion. * Knowledge Management: Centralizing and organizing best practices, documentation, and lessons learned from projects, ensuring knowledge is shared and accessible to all teams. * Supervisor Support: Serving as a support resource for supervisors, assisting with complex problem resolution and interdepartmental communication. * Strategic Projects: Leading projects requiring collaboration across multiple teams—such as implementing a new work methodology or adopting new technology. **Requirements and Qualifications** **Education** ------------ Bachelor’s degree in: Telecommunications Engineering, Electrical Engineering, Computer Networks, IT, or related fields Postgraduate degree/MBA in Project Management, Business Administration, or Telecommunications (preferred) **Technical Knowledge** -------------------------- Corporate telecommunications solutions: MPLS, SD\-WAN, VPN, Dedicated IP Data links, corporate internet Voice (SIP, IP-PBX) LAN/WAN networks Corporate Wi\-Fi Network infrastructure and structured cabling Basic information security concepts Familiarity with service providers, backbone networks, and network topologies Ability to read and analyze technical project documents SLA, ITIL, and service management **Experience** --------------- Prior experience in corporate telecommunications or B2B environments Experience with: Developing technical solutions for clients Managing technical or pre-sales teams Collaborating with commercial departments Implementing and monitoring projects Handling corporate contracts and managing KPIs **Additional Information** Health insurance Dental insurance Life insurance Meal allowance Nice to meet you—we’re Brasil TecPar! For three decades, we’ve pursued the exciting mission of **simplifying life through technology and connectivity**, transforming Brazil’s digital future. We are a diverse team of tech-passionate talents united by our commitment to creating impactful solutions that improve people’s lives across every corner of the country. We are recognized by the ABRINQ Foundation as a “Child-Friendly Company.” We are also ISO 27001, KINDNS, Brazilian GHG Protocol Program, and Move for Good! certified. By Q2 2025, we grew by 70.5% and connected over 1 million customers nationwide. Today, we have more than 4,000 TecFriends spread across 8 Brazilian states. Every voice matters; every idea is an opportunity to make a difference—and **every effort is rewarded through biannual Profit and Results Sharing.** Here, you’ll enjoy the freedom and support to explore your passions, develop your skills, and reach your full potential. More than connecting—we’re about continuous evolution. Shall we go together? \#VemSerUmTecFriend