Job Summary: Lead and develop SDR teams, ensuring cadence, rhythm, and discipline in prospecting, monitoring team and individual performance, and fostering a culture of excellence. Key Highlights: 1. Leadership and development of pre-sales teams 2. Performance management and prospecting pipeline management 3. Promotion of a culture of excellence and high performance **Responsibilities and Duties** * Lead and develop the SDR team, ensuring cadence, rhythm, and discipline in prospecting; * Monitor individual and team performance, tracking metrics such as: calls/day, lead-to-meeting conversion rate, and reasons for lost opportunities; * Develop and manage dashboards to support Marketing and Sales in decision-making; * Manage the prospecting pipeline, proposing strategic adjustments and account prioritization; * Ensure proper use of CRM, Ploomes, and other integrations (WhatsApp, e\-mail); * Train and upskill the team, enhancing the quality of outreach; * Promote a culture of excellence, engagement, and collaboration, ensuring a healthy and high-performing environment; * Collaborate with strategic departments such as Marketing and Sales to ensure alignment of initiatives; * Analyze prospecting data and generate insights for continuous process improvement. **Requirements and Qualifications** **Education** * Bachelor’s degree in Business Administration, Commercial Management, or related fields. **Experience** * Experience managing pre\-sales or inside sales teams. * Experience with CRM systems, multi-channel cadence (phone, WhatsApp, e\-mail, LinkedIn), and sales methodologies. **Skills / Competencies** * Analytical ability and strategic vision. * Negotiation and objection handling. * Organization, discipline, and priority management. * Emotional intelligence, empathy, and collaboration. * Ability to engage the team toward exceeding targets. Minimum Education Level: Bachelor's Degree Desired Education: *Business Administration, Bachelor's Degree
João Silva
Indeed · HR
João Silva
Indeed · HR
