Store Coordinator

Description

Job Summary: Store Coordinator to lead the commercial team, monitor KPIs, and drive growth of a concept store, operating in B2C customer service and B2B business development. Key Highlights: 1. Commercial team leadership and process management 2. Strategic involvement in premium retail and technical showroom operations 3. Opportunity for professional development within an established brand About the Opportunity We are seeking a **Store Coordinator** with leadership capabilities, commercial vision, and analytical skills to manage the operations of a concept store. This person will be responsible for **leading the commercial team, monitoring KPIs, organizing processes, and driving unit growth**, engaging in both **B2C customer service** and **B2B business development**. Main Responsibilities * Lead, develop, and monitor the performance of the commercial team * Track individual and collective sales targets * Monitor **revenue, average transaction value, and store KPIs** * Structure and oversee **commercial follow-up routines** * Support **strategic negotiations with clients** * Ensure organization, visual standards, and a **premium experience in the showroom** * Monitor order revenue, returns, and deliveries * Verify **commissions and support administrative routines** * Conduct **technical and behavioral training sessions** * Serve as the liaison between the **team, executive management, and factory** What We Expect from This Professional * Strong orientation toward **results and commercial performance** * Ability to **analyze commercial and financial KPIs** * Inspirational leadership and process organization * Clear communication and professional demeanor * Ability to **solve problems and make decisions** * Strategic vision for operational growth Requirements * Experience in **commercial team management** * Experience with **sales targets and KPIs** * Intermediate proficiency in **Microsoft Office (Excel or Google Sheets)** * Experience in **commercial process management** Preferred Qualifications * Completed undergraduate degree (Business Administration, Commercial Management, Architecture, or related fields) * Experience in **premium retail or technical showroom environments** * Experience in **store control and management** * Experience in **B2B sales** * Experience in **structuring or expanding operations** What We Offer * Opportunity to work with a **premium-segment established brand** * A dynamic environment focused on **growth and strategic expansion** * Opportunity for **professional development** * Active participation in building a **Concept Store** * **Base salary + commission** * **Market-competitive benefits package** Employment Type: Full-time CLT Compensation: R$3.500,00 – R$6.000,00 per month Benefits: * Fuel allowance * Meal voucher * Transportation voucher Education: * High school diploma (preferred) Experience: * Leading a commercial team (mandatory) Work Location: On-site