Description
Job Summary:
Manage store operations, lead the sales and service team, monitor performance targets, and ensure operational excellence.
Key Highlights:
1. Manage store and team
2. Motivate and guide team
3. Ensure customer service processes
Lojas Koerich is one of the fastest-growing companies in southern Brazil and ranks among the top three national retail chains, with human capital being our greatest asset.
Our core values are: **respect for people; operational excellence; ethics and transparency; humility and teamwork; recognition and appreciation of the brand.**
Do you identify with this? Join us!
**Responsibilities and Duties** **In this role, your responsibilities will include:**
* Manage store operations and team
* Monitor sales and service targets and support the team in achieving quotas.
* Supervise, motivate, and guide the team in alignment with company policies, metrics, and practices;
* Participate in company meetings and training sessions;
* Provide feedback to the team;
* Ensure store processes comply with the company’s customer service standards;;
* Represent the company as responsible party whenever required;
* Handle administrative and operational routines, either directly or by delegating responsibilities.
* Assist in attracting new professionals and participate in the selection process for candidates for your branch, in accordance with the company’s Recruitment and Selection policy.
**Requirements and Qualifications** **Job Requirements:**
* Bachelor’s degree or currently pursuing a degree in fields related to retail/leadership;
* Retail experience;
* People management experience;
* Negotiation skills;
* Strong communication skills;
* Proactivity.
**Additional Information**
Discover the benefits of being “Good People, Our People” at:
https://sites.google.com/koerich.com.br/lojas\-koerich/benef%C3%ADcios
**ALL POSITIONS ARE OPEN TO PERSONS WITH DISABILITIES OR REHABILITATED INDIVIDUALS.**
#### **Koerich is a brand that embodies hard work and social responsibility.**
#### **Built on family values, financial stability, and courteous treatment of customers, employees, and suppliers over time.**
#### **70 years** **in the hearts of Santa Catarina residents, with **more than 130 stores** across the state.