Sales Coordinator

Description

Job Summary: The Sales Coordinator leads the sales team, ensuring achievement of targets, high-quality customer service, and operational efficiency, acting both strategically and operationally to drive continuous improvement. Key Highlights: 1. Lead and develop the sales team to achieve results 2. Define and monitor sales targets and performance 3. Optimize commercial processes and lead generation Position Description: The Sales Coordinator will be responsible for leading the sales team, ensuring attainment of established targets, quality of customer service, and efficiency of sales processes. This role requires both strategic and operational engagement—monitoring KPIs, developing team capabilities, and driving continuous improvements in outcomes. Key Responsibilities: Sales Team Management: \- Lead, supervise, and develop the sales team (sales representatives); \- Conduct training sessions, provide feedback, and hold alignment meetings; \- Monitor individual and collective performance indicators; \- Ensure operational discipline and adherence to processes; \- Support resolution of complex requests and negotiations. Sales and Performance Management: \- Define and track team targets; \- Monitor the sales funnel and conversion rate; \- Develop strategies to enhance performance and productivity; \- Directly contribute to continuous improvement of results; \- Ensure achievement of the unit’s commercial targets. Lead and Process Management: \- Monitor lead distribution and follow-up; \- Ensure quality of customer service and response time; \- Optimize commercial processes and service workflows; \- Collaborate with marketing to improve lead generation. KPI and Reporting Management: \- Analyze sales metrics (conversion rate, average deal size, productivity); \- Prepare managerial reports; \- Identify bottlenecks and propose corrective actions; \- Present results to management. You’ll be a stronger fit if you have: \- Experience managing a sales team; \- Strong leadership profile with focus on results; \- Excellent communication and influencing skills; \- Proficiency in negotiation and closing deals; \- Experience with CRM systems and performance metrics; \- Analytical and strategic mindset; \- Organizational skills, discipline, and goal orientation; \- Proactivity and ownership mentality. Compensation and Benefits: Salary \+ Benefits \+ Bonus; \- Transportation allowance; \- Meal allowance; \- Birthday day off; \- Variable compensation based on performance and target achievement. \- Access to an e-learning platform \- Career development plan \- Discount and health benefits card Employment Type: Full-time, CLT (Consolidation of Labor Laws) contract Compensation: R$2\.300,00 \- R$2\.500,00 per month Benefits: * Medical insurance * Dental insurance * Education assistance * Company-provided mobile phone * Commercial partnerships and discounts * Meal voucher * Transportation allowance Work Location: On-site