Espec Select One

Description

Job Summary: The Select One Specialist will serve customers at the beginning of their journey in the Select universe, ensuring a premium digital experience focused on convenience and human proximity. Key Highlights: 1. Serve and engage customers 100% digitally (chat/video/app). 2. Conduct consultative sales of low-complexity financial products. 3. Stay familiar with digital solutions within the Santander ecosystem. Espec Select One Country: Brazil If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem committed to helping individuals and businesses thrive. Here, you’ll create the new, challenge the market, and align urgency for both the present and the future — always delivering the best possible customer experience. You’ll join a global company that values diversity across all dimensions and embraces a flat organizational culture. At Santander, we uphold a flat culture organized into four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a **Select Specialist One**, where you’ll be hired as a Specialist — the primary expert in your field. **Your role here will be:** To serve customers at the beginning of their journey in the Select universe, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. **Key Responsibilities** * Serve and engage customers 100% digitally (chat/video/app); * Update customers in the Select portfolio, presenting segment benefits and differentiators; * Conduct consultative sales of low-complexity credit, investment, and insurance products; * Collect and update data; * Stay familiar with digital solutions, with focus on the Santander ecosystem; * Resolve requests remotely. **Behavioral and Technical Competencies** * Advanced knowledge of customer experience; * Experience in sales and proficiency in using digital tools. **Education/Certifications** * CPA 10 (mandatory); * Applicable experience in remote customer service; * Proficiency in digital service channels, customer journey, and financial products. If this resonates with you, join Santander! **BENEFITS** * Variable Compensation (PLR + RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Daycare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Allowance; * Nascer Program; * Be Healthy — A program encouraging healthier habits; * PAPE — Specialized Personal Support Program. So? Ready to answer the call? In our branches (agencies), we count on the market’s top-performing managers — who stand beside customers to address their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ #AquiSuaChamaTransforma #VemProSantander #VemSerChama