Logistics Operator

Description

Job Summary: The Logistics Operator is responsible for receiving, inspecting, picking, and handling goods, ensuring inventory quality and customer satisfaction. Key Highlights: 1. Experience in receiving, inspection, and handling of goods 2. Ability to learn and adherence to procedures 3. Customer satisfaction orientation **What We Expect From You:** * Completed high school education. * Experience in receiving, inspection, picking, and handling of goods. * SAP system experience will be considered a plus. * Prioritization skills are desirable. * Ability to learn, practice, and consistently adhere to company procedures, policies, and rules. * Availability to work on weekends and holidays. * Customer satisfaction orientation. **A Day in the Life of a Logistics Operator:** * RECEIVING GOODS: + Performs quantitative and qualitative receipt of both commercial and non-commercial goods (e.g., equipment, office supplies), verifying and identifying general condition, supplier, length, reference, shade, expiration date, etc. + Prepares physical space and necessary equipment for proper receipt, avoiding productivity loss during inspection. + Records all relevant details about received goods (quantities, apparent condition, expiration dates, etc.) in the inspection report, ensuring quality and preventing losses. + Stores goods in the correct warehouse location by reading the receipt slip to expedite future order picking or delivery. + Labels products missing or defective barcodes and applies security labels to theft-sensitive items, ensuring goods delivered to retail are available for sale. + Sorts goods according to flow typology—store or warehouse goods. + Releases goods for storage in Store or Warehouse by contacting the Replenishment or Storage team to perform storage (receiving note). + Conducts anti-shrinkage actions through rigorous qualitative and quantitative checks on received goods, maintaining efficient vehicle flow in the Goods Receiving yard and proper handling of material handling equipment (pallet jacks, cages, etc). + Maintains organization of equipment, tools, and PPE (Personal Protective Equipment). + Performs safe stacking of pallets to avoid damage to property and personnel. + Keeps the receiving area clean and organized to help combat shrinkage and prevent workplace accidents. + Receives validated shrinkage reports from Retail, performs qualitative and quantitative inspection, and places shrinkage-labeled goods in the designated disposal area. + Receives supplier returns validated by Retail, performs qualitative and quantitative inspections, and schedules pickup. + Receives shipments for Technical Support, performs qualitative and quantitative inspections, and schedules pickup. * PICKUP AND HOME DELIVERY: + Picks RSS (Reserve Against Stock), identifies products, and informs Commercial Department of the pick. + Assigns physical locations for goods, performing physical space reservation and rotating inventory based on the RSS product list. + Delivers goods to customers promptly and courteously, placing them into the customer's vehicle. + Picks and inspects goods, verifying all items listed on the issued order, and makes them available for customer pickup at the Goods Pickup Area or for carrier dispatch (home delivery). * REPLENISHMENT: + Restocks products onto the platform appropriately. * INVENTORY MANAGEMENT: + Stores goods and ensures inventory quality and reliability. + Reviews daily orders generated by the Commercial Department, analyzes data consistency required in orders (addresses, phone numbers, delivery dates, references, availability, etc.), organizes order picking chronologically, and releases orders for billing. + Handles telephone inquiries, informing customers of delivery timelines. + Reports any issues involving the picking team, operations, or products to the Logistics Supervisor. + Assists the Logistics Supervisor in effective warehouse location management (setup, rotating inventories, etc). + Processes daily cancellations of RSS orders. + Records shrinkage incidents identified during goods picking. + Maintains good rapport and serves as the liaison with third-party carriers. + Collaborates with the Customer Service team to proactively address potential goods-related issues. + Reports goods-related incidents to the Logistics Supervisor and/or Logistics Manager. + Serves as the point of contact for the Goods Pickup Counter. + Is responsible for their work equipment. + Adheres to safety regulations. Apply for this position and become part of our journey! We wish you good luck in your application process! Don’t forget to visit one of our stores to learn more about what it’s like to join our team—see firsthand the people who deliver exceptional experiences to our customers. We promote diversity and inclusion; therefore, all positions are open to People with Disabilities (PwD). \#WeBuildCareers