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Activation Technician | São José

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: A professional to assist in the installation and maintenance of internet equipment, ensuring customer satisfaction and service quality. Key Highlights: 1. Assist in the installation and maintenance of telecommunications equipment 2. Perform equipment configuration and customer visits 3. Work collaboratively with a focus on customer satisfaction Remember that feeling of customer joy when the doorbell rings and they see the person who will install their internet? The activation team consists of these professionals who visit customers to activate new connections and perform necessary maintenance. In addition, the Activation Team also configures equipment and schedules these visits with customers. **This and all other listed positions are available for Persons with Disabilities (PwD)** **Responsibilities and Duties** * Assist in customer installations; * Assist in maintaining equipment already installed at customer sites; * Perform equipment installation and configuration procedures; * Request materials from the warehouse; * Safeguard company assets; * Use network measurement tools; * Use personal protective equipment (PPE); * Use company software; * Answer phone calls; * Contact customers via telephone; * Drive company vehicles; * Clean and keep the workplace organized; * Ensure customer satisfaction. * Fill out the service execution application; * Execute network documentation. **Requirements and Qualifications** **Skills:** Working at heights; Teamwork; Flexibility and adaptability to business needs, people, and processes; Efficiency in tasks and courtesy toward customers; Sense of urgency and innovation. **Education:** Completed high school. **Requirement:** Possession of Brazilian driver's license category B. **Additional Information** **Work Schedule:** Monday to Friday, from 8:00 AM to 12:00 PM and from 1:12 PM to 6:00 PM. Opportunity for on-site work in São José/SC. ### **Benefits for Employees** Health Insurance Dental Insurance Pharmacy Network Insurance Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Baby Bonus PPR \- Profit Sharing Program Quinquennial Bonus \- Recognition for years of service Psychological Support Daycare Assistance Assistance for Children with Disabilities Birthday Gift Uniforms and Equipment Partnerships Service Discounts Unifique. Since 1997, we have been guided by customer centricity, offering telecommunications solutions for residential, corporate, and government clients. We embrace an innovative mindset, combining cutting-edge technology with personalized service that truly makes a difference. We were founded in Timbó, Santa Catarina, and evolved through significant transformations: new connections, emerging technologies, and evolving customer and user demands. We expanded our presence across multiple cities in Rio Grande do Sul, Santa Catarina, and Paraná states, always maintaining excellence in service and transparent, honest relationships. In 2021, we won the 5G auction and assumed the mission of deploying this innovative technology to 670 municipalities with up to 30,000 inhabitants by the end of 2029\. This milestone in our history has been accompanied by numerous recognitions from ANATEL, including being named the Best Broadband Operator in Southern Brazil for six consecutive years! We develop solutions for people’s future and generate growth opportunities for those who make things happen! All this is achieved through strong collaboration and valuing high performance. Here, more than just participating, you’ll build the future together with us! Unifique — simplifying people’s lives since 1997! **All our job opportunities are open to Persons with Disabilities (PwD)** ### **Benefits for Employees** Health Insurance Dental Insurance Pharmacy Network Insurance Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Baby Bonus PPR \- Profit Sharing Program Quinquennial Bonus \- Recognition for years of service Psychological Support Daycare Assistance Assistance for Children with Disabilities Birthday Gift Uniforms and Equipment Partnerships Service Discounts Unifique

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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