Job Summary: We are seeking a dynamic and customer-oriented Customer Service Representative to resolve issues, provide information, and perform registrations. Key Highlights: 1. Meet customer needs and resolve issues 2. Provide information about products and services 3. Collaborate with the team to achieve goals and objectives We are looking for a dynamic and customer-focused Customer Service Representative to join our team. The professional's mission will be to meet customer needs, resolve issues, and provide information about products and services. Description: Schedule: Monday to Friday, 08:00 \- 18:00\. Responsibilities: * + Answer telephone calls and other forms of customer contact; + Resolve customer issues and inquiries efficiently and courteously; + Provide information about products and services; + Perform customer registration and data updates; + Collaborate with the team to achieve goals and objectives; + Maintain accurate and up-to-date records of all customer interactions. * Front desk service \- receiving deliveries from iFood, postal services, Mercado Livre, and other delivery services Requirements: * + High school diploma or equivalent; + Experience in customer service (call center); + Familiarity with information and communication technologies; + Excellent communication and interpersonal skills; + Proficiency in Microsoft Office suite Minimum Education Level: High School (Secondary Education)
João Silva
Indeed · HR
João Silva
Indeed · HR
