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Technical Support Analyst II (1)
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
Praça XV de Novembro, 321 - Centro, Florianópolis - SC, 88010-400, Brazil
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Description

Description: Take ownership of the interface layer of our SaaS product, ensuring a smooth and modern user experience. As the lead Front-end Analyst on the squad, you will play a critical technical role in elevating the quality of our interfaces, working directly with React and JavaScript. The role operates in a cloud environment (AWS), engaging with an ecosystem that integrates Node.js, PHP, and MongoDB. A key differentiator of this position is its 360-degree perspective: although your primary focus is Front-end, you will have the opportunity to work hybridly—supporting Back-end (PHP) and ensuring delivery quality (testing and documentation). This is the ideal role for proactive, autonomous individuals who aspire to become product/squad technical references. Responsibilities and Duties * Interface Development: Design and maintain modern, responsive components using React and JavaScript, with emphasis on performance and usability * Integration and Data: Consume APIs and manipulate data in MongoDB environments, ensuring efficient communication between Front-end and Back-end * Squad Support: Collaborate proactively on Back-end tasks (Node.js/PHP) whenever necessary to ensure seamless delivery flow * Quality Assurance: Perform manual testing and interface validations to guarantee the product reaches customers free of defects * Documentation: Record processes, component architectures, and usage manuals to maintain the application’s technical health, plus final documentation for customers * Product Evolution: Continuously propose improvements to both user experience and Front-end architecture, serving as the technical voice of the area within the squad Requirements and Qualifications * Bachelor’s degree in Systems Analysis and Development, Software Engineering, Computer Science, or related technology-focused fields * Experience developing scalable SaaS applications, hands-on work with the React library ecosystem, and familiarity with Agile methodologies (participation in Dailies, Plannings, and Retrospectives) * Proficiency in JavaScript, React.js, REST API consumption, and NoSQL database (MongoDB) manipulation. Code versioning (Git) * Desired knowledge of Back-end languages (Node.js and/or PHP), cloud concepts (AWS), and practices for manual testing and system documentation * Certification (desirable) in Agile frameworks (e.g., Scrum), React specializations, or foundational cloud certifications (AWS Cloud) * Proactivity and Autonomy: Ability to self-manage Front-end squad demands, independently and proactively seeking technical solutions * Agile Mindset: Focus on incremental value delivery, adaptability to change, and commitment to team-agreed ceremonies and deadlines * Hybrid Collaboration: Willingness to go beyond Front-end responsibilities—supporting Back-end, testing, and documentation—to ensure Sprint goals are achieved * Ownership Mindset: Commitment to the final quality of the SaaS product, treating code and user experience as fundamental business assets 2512210202551279774

Source:  indeed View original post
João Silva
Indeed · HR

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