Junior Support Technician

Description

Job Summary: The professional will be responsible for installing, configuring, updating, and uninstalling software and applications, as well as providing remote and on-site technical support to users. Key Highlights: 1. Remote and on-site technical support 2. Corrective and preventive IT maintenance 3. User access and permission management Since 1999, Braga Soluções em TI has provided customized and effective services and products to clients of varying sizes and industry segments. **Responsibilities:** * Install, configure, update, and uninstall software and applications according to user needs and company policies; * Perform formatting and configuration of notebooks and desktops; * Ensure proper functioning of internet services, email providers, and platforms such as Microsoft 365 and Google Workspace; * Create, modify, and manage user access and permissions in corporate systems and tools; * Perform corrective and preventive maintenance on printers, hardware, and peripherals; * Install and maintain IT equipment, including computers, monitors, routers, switches, and others; * Provide remote and on-site technical support to users, ensuring courteous, prompt, and efficient service; * Update and maintain the company's hardware and software inventory; * Diagnose and resolve network-related issues (wired and Wi-Fi), managed switches, and email services. **Requirements:** * Technical or higher education (in progress or completed) in Information Technology, Computer Networks, or related fields; * Knowledge of Windows and Linux operating systems; * Familiarity with the Microsoft 365 environment; * Basic understanding of TCP/IP networking, including configuration of switches, routers, and Wi-Fi access points; * Experience with remote support tools; * Basic knowledge of information security is desirable. **Benefits offered:** * Meal Allowance * Transportation Allowance * Medical Insurance * Dental Insurance * Birthday Day Off * Gympass * Language School Partnership * Microsoft Certifications Employment Type: Permanent CLT Salary: R$2.459,57 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance