IT Internship - Support and Infrastructure

Description

Job Summary: IT Intern to assist in organizing maintenance activities, identifying and resolving issues, supporting employees, developing software, and acting as liaison with external support. Key Highlights: 1. Assist in organizing the maintenance area and resolving issues. 2. Support employees with questions and issues related to software/access. 3. Assist in software development and process documentation. SOMMA INVESTIMENTOS is seeking an Intern for its Information Technology (IT) department. RESPONSIBILITIES Assist in organizing the maintenance area; Identify and resolve issues; Support employees with questions or specific issues related to software or access; Act as liaison between the team and external Level 2 (L2) support to resolve more complex issues; Assist in software development; Comply with guidelines and schedules defined by the internship supervisor; Support documentation of processes, manuals, and procedures. REQUIREMENTS Currently enrolled in a Bachelor’s or Technologist degree program in Information Technology, Information Systems, Computer Engineering, Systems Analysis and Development, or related fields (preferably from the 2nd semester onward) Organizational skills; Basic knowledge of computer science and operating systems; Introductory knowledge of networking and computer maintenance; Interest in technology and willingness to learn. BENEFITS Transportation allowance; Performance-based bonus; GoGood (health and wellness program). DESIRABLE Introductory course in computer science, networking, or programming logic (in-person or online). ADDITIONAL INFORMATION 30-hour weekly schedule; **Internship hours:** 9:00 AM to 4:00 PM (1-hour lunch break); **Work location:** Santa Mônica neighborhood/Florianópolis - SC.