IT Support Internship

Description

Job Summary: An IT internship for candidates seeking to work in technical support, problem resolution, and continuous development in the field, within a proactive and collaborative environment. Key Highlights: 1. Support technical service and resolution of tickets (hardware, software, network) 2. Assist in installation, configuration, and maintenance of systems and equipment 3. Provide support for using internal tools and systems If working with technology, supporting users, and assisting in resolving technical issues motivates you, this opportunity is for you! We are looking for a proactive, organized individual with strong communication skills and a willingness to learn and grow daily in the IT field. **Your Responsibilities:** Support technical ticket handling, assisting in identifying and resolving issues related to hardware, software, and network. Assist in installing, configuring, and updating operating systems, software, and equipment. Provide support for basic maintenance of computers, laptops, printers, and peripherals. Support the organization and management of IT assets (equipment, access rights, licenses). Assist in creating and updating documentation and service records. Provide support to employees regarding proper use of internal tools and systems. **Requirements:** **Knowledge:** **Currently enrolled in undergraduate studies from the 4th semester onward in:** Information Systems, Information Technology, Computer Science, Computer Engineering, or related fields. Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook); Fundamental understanding of computer and peripheral assembly, maintenance, and configuration; Basic knowledge of operating systems (Windows and/or Linux); Basic understanding of networking; Ability to quickly learn new internal tools and systems. **Skills:** Strong verbal and written communication skills; Proactivity in identifying and resolving day-to-day issues; Organization and accountability in tracking tickets; Willingness to learn and advance in the IT field; Ability to work effectively in a team. Availability to intern 6 hours per day; **Benefits:** Health and Dental Insurance; Meal/Flexible Allowance R$ 628.00; Gympass (WellHub); On-site Massage Day; Breakfast and afternoon coffee (at headquarters); Birthday Day Off; **Work Location:** Florianópolis – On-site **Employment Type:** Internship, 12 months. Interested? Join our recruitment process—we’d love to meet you!