We are looking for an **Influencer Operations Analyst** to monitor and approve TikTok Shop samples and campaigns, ensuring clear communication, continuous support, and internal organization within the Comu community. This role is essential to keep creators informed, motivated, and engaged in campaigns. **Key Responsibilities** * (i) Approve samples and campaigns daily, following internal rules and creator profiles. * (ii) Send campaign links and ensure all information is accurate and up to date. * (iii) Maintain active, clear, and ongoing communication in official campaign groups. * (iv) Explain rules, answer questions, and encourage creator participation. * (v) Prioritize sample distribution for the Comu+ audience while balancing allocations for Comu 1%. * (vi) Coordinate sensitive approvals with the direct supervisor. * (vii) Flag operational issues, recurring questions, or conflicts to the internal team. * (viii) Monitor basic campaign performance and suggest improvements when necessary. * (ix) Ensure internal organization of records and workflows related to approvals. **Ideal Candidate Profile** **Education:** Bachelor’s degree completed or in progress in Marketing, Communications, Advertising, Business Administration, or related fields (not mandatory). **Previous Experience:** * Experience with communities, digital customer service, influencer marketing, UGC, or e-commerce is a plus. * Experience in operational routines, support, and direct communication with creators is desirable. **Hard Skills:** * Clear written and verbal communication. * Organizational skills to manage high volumes of simultaneous requests. * Familiarity with—or willingness to learn about—TikTok and TikTok Shop. * Ability to interpret basic campaign performance metrics. * Functional use of spreadsheets, documents, and internal communication platforms. **Soft Skills:** * Proactivity and ownership mindset to resolve requests quickly. * Organization and attention to detail. * Empathy and clarity when interacting with creators daily. * Resilience to handle pressure, high workload, and diverse personalities. * Clear communication and professional demeanor. * Flexibility to operate effectively in a constantly evolving environment. * Consistency in daily monitoring and approval routines. Employment Type: Full-time Compensation: Up to BRL 2,500.00 per month