Description
Job Summary:
The professional will be responsible for product listing and updates, order tracking, customer service, and supporting e-commerce operations.
Key Highlights:
1. Opportunity to work in e-commerce product and order management.
2. Direct interaction with customers through various channels.
3. Support for promotional campaigns and inventory control.
**Main Responsibilities:**
* List and update products on the website (descriptions, photos, prices, and inventory)
* Track orders placed via e-commerce, from confirmation to shipment
* Pick, pack, and dispatch orders
* Update order statuses and tracking numbers
* Provide customer service via WhatsApp, chat, e-mail, and social media
* Support online promotional campaigns and commercial activities
* Assist in inventory control integrated with e-commerce
* Ensure adherence to deadlines and quality standards
* **Requirements:**
* Completed high school education (a college degree is a plus)
* Experience in e-commerce, marketplaces, or online sales is a plus
* Basic computer and digital platform knowledge
* Strong written communication and organizational skills
* Agility and attention to detail
* Ability to work well in a team
Employment Type: Full-time CLT
Salary: R$1.518,00 - R$3.141,91 per month
Benefits:
* Dental insurance
* Transportation allowance
Work Location: On-site