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Maintain and optimize the Customer Success (CS) data infrastructure.\n2. Build and maintain dashboards to facilitate KPI interpretation.\n3. Propose technical solutions to automate manual workflows.\n\n**About Us:** \nAsksuite has been named the world’s best chatbot platform for hospitality and tourism for six consecutive years. Our AI provides 24/7 instant, multilingual, and omnichannel messaging support. Our omnichannel platform centralizes all hotel human-agent interactions across channels onto a single screen!\nWe serve clients in over 80 countries, have been ranked the #1 Best Place to Work in Santa Catarina (SC) by Great Place to Work, and the #1 global tech company for tourism by Hotel Tech Awards. Our team comprises approximately 150 professionals across more than 7 countries—and we’re looking for someone eager to learn and grow with us!\n**About the Role:**\nAt Asksuite, we believe data and automation lie at the heart of exceptional customer service. 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Remote work as the Front-end owner\n2. Development of robust and scalable interfaces with React\n3. 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Software Development Lifecycle (SSDLC) practices and integration with DevSecOps.\n* Define and track quality metrics (defects, coverage, execution time).\n* Identify, log, and monitor bugs using Jira.\n* Validate front-end and back-end functionalities.\n* Collaborate with developers, product managers, and project teams to understand requirements and prioritize testing activities.\n* Participate in agile ceremonies and contribute to continuous process improvement.\n\n \n\n**What we expect from you:** \n\n \n\n* Bachelor’s degree completed or in progress in technology-related fields.\n* Experience in software testing.\n* Knowledge of agile methodologies (Scrum, Kanban).\n* Proven experience creating and executing test plans.\n* Hands-on experience with various test types: regression, unit, API, integration, and security testing.\n* Strong communication skills for interaction with users, technical teams, and management.\n* Solid analytical ability and proactive problem-solving attitude.\n* Ease of relationship-building and collaboration with cross-functional teams.\n* Resilience and openness to continuous learning.\n\n**Technical Skills:**\n-------------------------\n\n\n* Experience with manual and automated testing.\n* Basic knowledge of JavaScript or TypeScript.\n* Hands-on experience with automation tools such as Cypress, Playwright, or Selenium.\n* Experience with REST API testing (Postman, Insomnia).\n* Familiarity with SQL databases (PostgreSQL, MySQL) and basic queries.\n* Experience with test management tools (Jira, Azure DevOps).\n* Proficiency in Git for code versioning.\n\n \n\n**Nice-to-haves:**\n* Experience with React or modern JavaScript frameworks.\n* Knowledge of Node.js, Express, or NestJS.\n* Experience with CI/CD pipelines (GitHub Actions, GitLab CI).\n* Quality certifications such as ISTQB or CTFL.\n\n\n**Technology Stack:**\n----------------------\n\n\n* Front-end: HTML, CSS, TypeScript, React, React Query\n* Back-end: TypeScript, 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Barão do Rio Branco, n:247 - Centro, Palhoça - SC, 88130-101, Brazil","infoId":"6484196955328112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"E-commerce Specialist - Shopify","content":"**WHO WE ARE LOOKING FOR:**\n\n\nR.brands is seeking an E-commerce Specialist to ensure our Shopify store operates smoothly, achieves high conversion rates, and delivers an impeccable user experience.\n\n\nThe candidate will be responsible for analyzing website navigation and user behavior data, tracking the improvement roadmap with the technology partner, optimizing categories, filters, and search functionality, administering apps and integrations, and ensuring the store remains fast, stable, and well-organized.\n\n\n\nThey will also serve as the liaison with marketing, creating clear briefs for homepage layouts, product displays, and campaigns, while collaborating on digital merchandising strategy and identifying market trends to support product and marketing decisions.\n\n\n\nIf you possess strong analytical skills, thrive in a dynamic environment, and are passionate about performance, join us in building the future!\n\n **DAY-TO-DAY RESPONSIBILITIES:**\n\n\nThe E-commerce Specialist’s mission is to ensure the Shopify store operates smoothly, achieves high conversion, and maintains consistent execution.\n\n\nKey activities and responsibilities include:\n\n* Analyzing navigation, conversion, and user behavior data to generate agile recommendations for marketing, product, and sales teams\n* Managing the Shopify store’s improvement and development roadmap, aligning priorities with the technology partner and monitoring delivery timelines\n* Administering apps, integrations, and platform configurations to balance functionality, speed, and stability\n* Optimizing Search & Discovery: categorization, filters, menus, search logic, and exposure rules to increase product discovery and conversion\n* Executing site redesigns and structural reorganizations, ensuring usability, visual consistency, and seamless user experience\n* Creating clear marketing briefs outlining requirements for homepage assets, product displays, banners, promotions, and strategic user flows\n* Collaborating with marketing on the creative playbook, ensuring alignment between store needs, commercial calendar, and user behavior\n* Monitoring site speed and technical performance, including script weight, image optimization, CDN usage, and best practices for optimization\n* Contributing to digital merchandising strategy by prioritizing product, bundle, offer, and campaign visibility with a focus on conversion\n* Evaluating market trends, consumer behavior, and assortment opportunities to support marketing and product decisions\n\n\nRequirements: **WHAT WE EXPECT FROM YOU?**\n\n* Bachelor’s degree in Business Administration, Computer Science, Engineering, Project Management, Marketing, or related fields\n* Experience in e-commerce\n* Experience with Google Analytics\n* Experience with Conversion Rate Optimization (CRO)\n* Experience with A/B testing and UX/UI tools\n* Experience managing portfolio and commercial calendars\n* Experience with Shopify/Shopify Plus\n* Experience with Figma\n* Knowledge of UX and UI principles\n* Basic SEO knowledge\n* Technical understanding of website performance\n* Ability to edit and adapt simple visual materials (design)\n\n\nBenefits: **WHAT YOU’LL FIND AT R.BRANDS?**\n\n* Breakfast and afternoon coffee served in fully equipped kitchens\n* Exclusive discounts on our brands’ products\n* Quarterly bonus\n* Welcome Kit delivered at the start of onboarding\n* Opportunities for continuous development and internal growth\n* Corporate University\n* No dress code\n* Culture centered on innovation and entrepreneurship.\n\n **WORK SCHEDULE:**\n\n\nOn-site, Monday through Thursday from 8:00 AM to 6:00 PM, and Friday from 8:00 AM to 5:00 PM, with a one-hour lunch break.\n\n\nPosition based in Pedra Branca, Palhoça/SC.\n\n **WHO WE ARE AND OUR PURPOSE?**\n\n\nFounded to house brands operating independently from one another, R.brands is a “house of brands”—a brand portfolio company designed to embrace multiple distinct brands, each with its own unique characteristics and DNA.\n\n\nOur new identity reflects a more dynamic, strategic, and forward-looking essence aligned with the company’s current evolution.\n\n\nAs a “house of brands,” our focus is to develop and manage lifestyle brands rooted in activity—brands that connect, inspire, and emotionally resonate. 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