Administrative Sales Assistant (PCD) (1)

Description

Job Summary: This position aims to assist the internal sales team and branch management in various administrative routines and customer service activities, developing skills for future positions. Key Highlights: 1. Essential support to the internal sales team and branch management 2. Development of skills for future roles in internal sales 3. Multichannel customer service and customer relationship management **Description:** Completed High School. Prior experience in Call Centers or administrative departments. Basic Microsoft Office proficiency. Assist the internal sales team in completing and returning product quotations requested by customers to generate sales opportunities, while developing skills and competencies toward becoming a future internal sales representative. Serve the internal sales representatives' client portfolios during their vacations via telephone, e\-mail, Skype, WhatsApp, and other communication channels to maintain customer relationships and active sales. Assist branch management in serving, advising, and entering customer orders—either manually or via KDaPeça—for managerial clients. Assist branch management in completing real\-time management dashboards for performance indicators and sales campaigns, entering orders, identifying manufacturing plants, and entering customer bonuses, thereby supporting information management. Support branch management in administrative tasks such as issuing duplicate bank slips, XML files, duplicate invoices, assisting collections, customer service, monitoring electronic timekeeping, sending catalogs and promotional items to customers, and other administrative matters. 2511010202241424032