COLLECTOR/COLLECTION

Description

Job Summary: A professional responsible for controlling, monitoring, and recovering overdue receivables, aiming to reduce delinquency and maintain the company's financial health. Key Highlights: 1. Reduction of delinquency and maintenance of the company's financial health 2. Daily monitoring of the portfolio of delinquent customers 3. Debt negotiation and agreement follow-up Carrying out control, monitoring, and recovery of overdue receivables, aiming to reduce delinquency and maintain the company's financial health. Responsibilities include: * Daily monitoring of the portfolio of delinquent customers, identifying overdue invoices and outstanding amounts; * Analysis of contracts, payment terms, payment conditions, and customers' financial history; * Proactive contact with delinquent customers via telephone, e\-mail, messages, or other official company channels, conducted ethically, professionally, and respectfully; * Sending collection notices, due-date reminders, and formal delinquency notifications; * Negotiating debts by proposing agreements, installment plans, or alternative payment methods, in accordance with internal policies; * Recording and updating interactions and negotiations in the company's financial or management system; * Monitoring agreed-upon arrangements to ensure compliance with negotiated deadlines and conditions; * Referring persistent cases of delinquency for administrative, legal, or service suspension measures, where applicable; * Supporting financial reconciliation and payment clearance upon debt regularization; * Preparing periodic reports on delinquency, credit recovery, and collection performance. Employment Type: Full-time Compensation: R$1\.700,00 \- R$6\.000,00 per month Work Location: On-site