Quality Supervisor

Description

Job Summary: The Quality Supervisor will develop and implement processes, conduct audits, identify improvements, and train teams to ensure standardization and operational excellence. Key Highlights: 1. Transform processes and ensure operational excellence. 2. Lead standardization and continuous improvement in hospitality. 3. Act autonomously in quality management and audits. ### **Job: Quality Supervisor – Drops Network** The **Drops Network** is **transforming the hospitality market!** We are the **largest motel franchise network in Brazil**, with an **innovative management model** and a **team passionate about results**. We are expanding and **seeking new talents** for our team! ### **Work Schedule and Employment Type** * **Schedule:** 6x1 \- Day off every Sunday; shift starts at 07:20 AM with no fixed end time. * **Employment Type:** 100% **on-site** ### **Responsibilities** * Develop and implement **quality processes and standards** applicable across all units; * Conduct **operational and cleaning audits**, ensuring compliance with procedures; * Prepare and revise **checklists** and **operational routines**; * Identify **opportunities for improvement** and propose practical, sustainable solutions; * Produce **audit reports** and **corrective action plans**; * Train teams and support managers in applying standardized processes; * Monitor **quality and performance indicators** of units. ### **Requirements** * Proven experience in **quality, process auditing**, or **continuous improvement**; * Skill in **structuring and standardizing** operational routines; * **Analytical ability**, critical thinking, and attention to detail; * **Leadership profile**, with strong communication skills and ability to work with diverse teams; * **Willingness to travel frequently** (up to 15 days at a time, with intervals between trips); * **Organization**, professional demeanor, and **results-oriented mindset**. ### **Benefits** * **Bonus:** BRL 100.00 per night spent away from home (meal voucher); * **Company-paid travel** (bus or airplane); * **Accommodation** at guesthouses or network units; * **Meal allowance:** BRL 400.00 (BRL 600.00 after 90 days); * **Fuel allowance:** no payroll deduction; * **Transportation allowance:** 6% payroll deduction; * **Attendance-based Day Off** \+ **6 additional annual days off**; * **Drops Loyalty Club** (tenure-based bonus); * **Life insurance**; * **Unimed health plan** (fixed monthly fee). ### **Join the Drops Team!** If you are **analytical, organized**, and enjoy **turning processes into results**, join the **largest motel franchise network in Brazil**. ### **Apply now and grow with the Drops Network!** Minimum Education: Bachelor's Degree Willingness to travel