Operations Director

Description

Job Summary: We are seeking an Operations and Commercial Director with strategic vision and results orientation to drive growth in the pharmaceutical sector. Key Highlights: 1. Lead operational excellence and digital transformation 2. Develop portfolio and commercial strategy 3. Build a performance- and innovation-driven culture Want to join a company transforming the pharmaceutical sector? At Nefer Pharma, we are looking for an Operations and Commercial Director to strengthen our team and accelerate our growth. If you are a strategic thinker, results-oriented, and passionate about innovation in healthcare, this could be your opportunity! **Key Responsibilities:** ✓ Ensure operational excellence and standardization of internal processes, promoting cross-functional synergy and elimination of bottlenecks. ✓ Implement operational and commercial performance monitoring and control systems (OKRs, dashboards, KPIs). ✓ Lead innovation and digital transformation initiatives, targeting automation, traceability, and continuous improvement. ✓ Implement efficiency methodologies (Lean, Six Sigma, Kaizen) to reduce costs and increase productivity. ✓ Ensure compliance with applicable technical and regulatory standards (ANVISA, MAPA, ISO, INMETRO). ✓ Promote a culture of operational accountability and data-driven decision-making. ✓ Lead portfolio and product lifecycle strategy, ensuring competitiveness and alignment with market demands. ✓ Continuously monitor performance, profitability, and positioning of each product line. ✓ Coordinate decisions on product development, replacement, or discontinuation based on feasibility and value-added analyses. ✓ Ensure integration among R\&D, Regulatory Affairs, and COMEX for new product launches. ✓ Evaluate opportunities for internationalization and expansion of strategic product lines. ✓ Lead and develop the commercial area, ensuring achievement of revenue, margin, and customer satisfaction targets. ✓ Define and review commercial policies, incentive plans, and customer loyalty strategies. ✓ Coordinate market expansion plans, entry into new segments, and brand consolidation. ✓ Negotiate with strategic suppliers and distributors, strengthening international relationships and ensuring supply chain predictability. ✓ Supervise integration between technical marketing and sales, ensuring consistency between brand positioning and commercial performance. ✓ Ensure commercial targets are aligned with production capacity and delivery goals. ✓ Support administrative departments in budget planning and control for operational and commercial areas. ✓ Monitor profitability by product line, customer, and channel, ensuring balance between growth and margin. ✓ Implement pricing and cost-control policies oriented toward financial sustainability. ✓ Conduct periodic performance reviews and results reporting to support executive decision-making. ✓ Ensure financial compliance and transparency in performance indicators. ✓ Lead and develop multidisciplinary teams, ensuring cohesion, engagement, and goal alignment. ✓ Build a culture of performance, innovation, and shared accountability for results. ✓ Establish technical and leadership development plans for succession and organizational strengthening. ✓ Foster a collaborative, transparent, and meritocratic environment. ✓ Integrate operational and commercial teams under a unified vision of efficiency and customer value delivery. ✓ Ensure full compliance with current legislation and standards (ANVISA, MAPA, ISO, INMETRO). ✓ Supervise internal and external audits, ensuring quality standards and traceability. ✓ Implement ESG and sustainability practices across the entire operational and commercial value chain. ✓ Ensure corporate risk control, security, and mitigation mechanisms. ✓ Maintain internal policies that safeguard integrity, ethics, and institutional reputation. **Requirements:** **Education:** Bachelor’s degree in Business Administration, Engineering, Pharmacy, or related fields. Postgraduate degree or MBA in Business Management, Strategy, or International Business. Proven experience in executive leadership roles covering operations, commercial, and strategic functions. Experience in the pharmaceutical sector—compounding or industrial—with deep knowledge of ANVISA regulatory requirements. Demonstrated track record of integrated management of operational and commercial areas with measurable outcomes. Strong strategic vision and results orientation. Analytical capability and market insight. Inspiring leadership and ability to manage multidisciplinary teams. Exceptional negotiation and communication skills. Proficiency in English.