Receptionist - Florianópolis Unit

Description

Job Summary: Responsible for ensuring the best customer experience and supporting essential administrative activities, balancing in-person service with internal organization. Key Highlights: 1. Collaborative, diverse, and dynamic environment 2. Space for autonomy, learning, and accelerated growth 3. Opportunity to build a real-market impact case Having a compatible resume is important, but at **Hero**, we believe selecting a new team member goes far beyond that. What we truly seek is ownership, attitude, and alignment with our mission: **transforming the future of independent work** We are a team that learns quickly, works together, and turns challenges into results. We value respect, curiosity, and the power of diversity—because when different perspectives meet, great ideas emerge! We are at a unique moment: doubling in size year after year, backed by a high-performing team and gaining increasing market recognition. This is the right place for those who want to learn extensively, leave their mark, and build **something truly meaningful** **What you’ll find here:** A **collaborative, diverse, and dynamic** environment. Ample room for **autonomy, learning, and accelerated growth**. Opportunity to contribute to building a **real-market impact case**. A **financially solid, award-winning, and market-recognized** company. ***About the challenge:*** ---------------------- You will be responsible for ensuring the best experience for our customers at the unit while supporting essential administrative activities. The challenge lies in balancing in-person service with internal process organization—always seeking practical solutions and maintaining keen attention to improvement opportunities, including involvement in strategic business topics. **Responsibilities and duties** * Greet our customers at the unit, ensuring their happiness and optimal experience during their visit; * Answer phone calls; * Manage, receive, deliver, and notify mail; * File management and document organization; * Execution of established operational processes; * Support requests related to sending and receiving customer mail and packages; * Assist with Facilities-related tasks. **Requirements and qualifications** * 1 year of experience in administrative or reception roles; * Proficiency in verbal and written communication; * Proactivity and organizational skills; * Curiosity and eagerness to learn; * Focus on customer satisfaction. *Not mandatory, but highly valued if you have:* * Currently pursuing a bachelor’s degree; * Experience in administrative routines involving control and organization of important documents; * Experience organizing sensitive documents, such as administrative or judicial correspondence notifications; * Intermediate Excel knowledge; * Prior experience in a startup or dynamic environment. **Additional information** * Equipment delivery; * Working hours: Monday to Friday, 9 AM–6 PM; * Meal voucher and transportation allowance via flexible benefits card; * Health insurance; * Dental insurance; * Life insurance; * Private pension plan; * Birthday day off; * WellHub; * Extended maternity/paternity leave; * Daycare reimbursement; * OnHappy benefit: discounts on travel and accommodations. #### ***Being a Hero means transforming the future of independent work*** At Company Hero, we believe being a self-employed professional (PJ) doesn’t mean being alone. Our mission is to bring convenience, security, and peace of mind to millions of people who chose this lifestyle—and we’re building a complete ecosystem to achieve it. Today, over 22 million Brazilians work as PJs. By 2030, one in two workers will be in this model. For a long time, no one supported these professionals—drowning in bureaucracy and lacking assistance. **We exist to change that.** #### **What we do** At Company Hero, we bring everything a PJ needs into one place! From company registration and legal compliance to invoice and tax management. From the peace of mind of having a virtual office to healthcare and insurance coverage. For companies, we’ve built technology that simplifies managing PJ teams. It’s the complete ecosystem for PJ professionals: designed to eliminate bureaucracy and free up time for what truly matters—growing and thriving. #### **Our results so far** Today, we serve over 50,000 active customers, impact 100,000 PJs, and partner with 3,000 accounting firms. Our team of 150 Heroes drives R$50 million in annual recurring revenue, growing between 70% and 100% yearly, with recognition from institutions such as EXAME, Reclame Aqui, Endeavor Scale-Up, and Cubo. #### **What’s ahead** We’re entering a phase of international expansion, launching new products, and accelerating even further. It’s time to co-create the future of work. #### **Our MAGIC** At Hero, we don’t believe in work without delivery! True Heroes perform ***M\-Á\-G\-I\-C\-A*** every day. These superpowers guide our decisions, connect us, and push us beyond limits! * *PJ Mission is our DNA* * *Exceptional Service* * *Grit to Be the Best* * *Infinite Curiosity* * *Collaboration Without Ego* * *Joy with Professionalism* This is the flame driving every product, every achievement, and every story built here!! ***So, are you ready to make a difference in the lives of THOUSANDS of people?*** If you want to join a team that dreams big, grows fast, and believes work is about purpose and impact—come be a Hero!! Let’s transform, together, the lives of millions of independent professionals! **Visit our Careers Page:** https://go.companyhero.com/carreiras\-company\-hero