Logistics Administrative Analyst

Description

Job Summary: Join a dynamic environment where you will oversee and manage logistics operations, monitor KPIs, and optimize processes to ensure excellence and growth. Key Highlights: 1. Dynamic environment offering opportunities to contribute, learn, and grow 2. Focus on excellence, creativity, and results-driven obsession 3. Optimization and standardization of logistics processes JOIN THE UNFAIR ADVANTAGE TEAM! Unfair Advantage is a group that builds, operates, and scales brands with excellence, creativity, and a relentless focus on results. We are in constant growth and evolution, continuously seeking new ways to combine branding, performance, strategic vision, and high-level execution. We are a dynamic environment where things move quickly and every individual has room to contribute, learn, and grow. We back brands that stand out in the market for consistency, purpose, and speed: * Pink Perfect * Le Moritz * Brain Juice * Doctor Sales * House of Motors What You’ll Do Here? Oversee and control the company’s logistics operations, ensuring adherence to shipping, delivery, and receipt deadlines. Monitor logistics KPIs, including delivery lead time, freight cost, service level, returns, damages, losses, and operational productivity. Analyze logistics costs and propose improvements to reduce expenses related to transportation, warehousing, fulfillment, and rework. Monitor the performance of carriers, logistics operators, and fulfillment partners. Serve as the liaison between internal departments such as customer support, sales, marketplaces, finance, procurement, and inventory. Identify bottlenecks in logistics operations and propose action plans for continuous improvement. Oversee product intake, outbound shipment, storage, picking, dispatch, and returns. Ensure accurate updates of information across systems, spreadsheets, ERPs, and sales platforms. Support demand planning, stock replenishment, and product distribution among distribution centers (DCs), marketplaces, and sales channels. Analyze inventory discrepancies, stalled orders, orders without tracking, delayed deliveries, and carrier-related incidents. Create and monitor operational reports to support decision-making. Standardize logistics processes, document routines, and train the team on operational best practices. Proactively prevent stockouts, delays, losses, additional costs, and customer service issues. **Requirements We Seek:** Prior experience in e-commerce or a similar administrative environment. Experience issuing NF-e (electronic invoices). Strong organizational skills, agility, and exceptional attention to detail. Good communication skills for interacting with carriers and distribution centers (DCs). Basic knowledge of Excel/Google Sheets. **Nice-to-Haves:** Familiarity with dispatch procedures and administrative logistics routines. ERP knowledge and understanding of integrations. Familiarity with marketplaces (Mercado Livre, Amazon, Shopee). Experience using carrier portals (Correios/Jadlog/Loggi/Sequoia): tracking and opening PIs (Incident Reports). Knowledge of Shopify + Yamp. **Work Model:** * Hybrid – on-site at Estreito (Florianópolis). * Average of 3 on-site days per week, subject to business needs. * PJ contract – remuneration to be negotiated. **Benefits:** * Company-paid Uber on on-site days. * Company-provided lunch on on-site days. * Paid 30-day vacation after 12 months of employment. * Birthday day off. * Gogood (platform offering gyms, telemedicine, psychologists, nutritionists, and pharmacy discounts) — available after 3 months. Join the Unfair Advantage Group!