Inside Sales Farmer (Internal Sales Representative)

Description

Job Summary: We are seeking an Inside Sales Farmer to manage a customer portfolio strategically, with a results-oriented approach and consistent engagement, prioritizing relationship building and consultative selling. Key Highlights: 1. Focus on consultative sales and customer relationship management. 2. Opportunities for continuous development and internal growth. 3. A culture centered on innovation and entrepreneurship. **THE PROFILE WE SEEK:** We are looking for an **Inside Sales Farmer** to manage our customer portfolio closely, strategically, and with a strong focus on results. Here, sales stem from strong relationships, understanding the customer’s true needs, and closely monitoring every stage—from first contact through post-sales. On a day-to-day basis, this person will interact with customers via email, chat, phone, or video call; present solutions from our portfolio; lead negotiations; track orders; identify new opportunities within the portfolio; and keep the CRM consistently updated—all while staying attentive to targets, organization, and market dynamics. If you enjoy consultative selling, maintaining constant customer contact, and believe relationships form the foundation of any successful business, we’d love to speak with you. **DAY-TO-DAY RESPONSIBILITIES:** The mission of the Inside Sales Farmer (Internal Sales Representative) is to manage the customer portfolio with excellence in service delivery, ensuring customer success and achievement of operational, tactical, and strategic sales goals. Key activities and responsibilities include: * Proactively contacting customers via email, chat, phone, or video call to offer or quote company products, aiming to close orders * Responding to customer requests—assessing fulfillment capacity, clarifying product and procedural questions, negotiating timelines and terms per departmental guidelines, formalizing proposals to secure approval and finalize deals * Monitoring order fulfillment against agreed-upon timelines with customers * Qualifying and generating new sales opportunities through ongoing customer follow-up or via provided leads * Becoming a subject-matter expert on target portfolio products to effectively present them to customers and position them accurately * Understanding customer needs and requirements by gathering as much relevant information as possible * Prospecting and managing commercial opportunities * Maintaining and expanding your network of potential customers within your assigned territory * Keeping CRM records up to date * Remaining vigilant about meeting established sales-channel targets and promptly reporting any deviations to your immediate manager for review and action * Ensuring daily productivity levels in customer interactions to maintain consistent contact with your assigned portfolio * Monitoring market trends, new product launches, and competitor actions that may impact the company’s business development—through external contacts, research, internet access, reading, etc. * Supporting the Finance team in approaching delinquent customers to negotiate payment deadlines for outstanding debts * Performing other duties related to the role, as determined by your immediate manager. Requirements: **WHAT WE EXPECT FROM YOU?** * Currently pursuing a university degree * Experience in customer service * Experience in inside sales * Experience using CRM systems * Knowledge of sales techniques and processes * Intermediate proficiency in Microsoft Office * Familiarity with BI analytics Benefits: **WHAT WILL YOU FIND AT R.BRANDS?** * Meal allowance (no deductions) * Transportation allowance or fuel subsidy (no deductions) * Morning and afternoon coffee served in fully equipped kitchens * Quarterly bonus * Unimed health insurance (co-payment required) * Dental insurance * Exclusive discounts on products from our brands * Welcome Kit delivered at the start of onboarding * SESC and CDL partnerships offering diverse advantages—including travel, cultural events, leisure and sports programs, healthcare services, courses, training, educational activities, and discounts with numerous partner companies * Opportunities for continuous development and internal growth * Corporate University * A culture centered on innovation and entrepreneurship **WORK SCHEDULE:** On-site, Monday to Thursday from 8:00 AM to 6:00 PM, and Friday from 8:00 AM to 5:00 PM, with a one-hour break. **Position based in Pedra Branca, Palhoça/SC.** **WHO ARE WE AND WHAT IS OUR PURPOSE?** Created to house brands operating independently from one another, R.brands is a \_house of brands\_, i.e., a brand umbrella designed to embrace multiple distinct brands—each with its own unique characteristics and DNA. The new identity reflects a more dynamic, strategic, and forward-looking essence aligned with the company’s current evolution. As a \_house of brands\_, our focus is to develop and manage lifestyle brands rooted in activity—brands that connect, inspire, and emotionally engage. Our purpose? To inspire and empower people to become their best selves. Our name, R.brands, derives from the term \_r.evolution\_, embodying both the revolution we are building and the evolution we are experiencing. Here, a major transformation is underway—and the dot in our name is not a full stop, but rather a new starting point. Currently, we operate three brands: INVICTUS and BR FORCE in the tactical segment, and GALAPAGOS in the outdoor segment. Each has specific objectives and its own personality, yet all align with the group’s overarching purpose—enabling synergistic and broad-reaching operations. We foster a high-performance environment focused on learning, innovation, and taking our core values seriously: **Integrity, Self-Accountability, Tenacity, Nonconformity, Courage, and Empathy**. These values define how things get done here—and who we are. So—do you identify with R.brands, and are you ready to embrace this r.evolution?