Description
Job Summary:
Administrative assistant focused on telephone support, debt renegotiation, and user assistance, performing tasks related to issuance and guidance.
Key Highlights:
1. Administrative support and customer service
2. Focus on telephone support and debt renegotiation
3. User guidance and issuance of payment slips
RESPONSIBILITIES
Assist with administrative tasks;
Support chat-based customer service as needed;
Provide exclusive telephone support (priority activity);
Conduct debt renegotiations;
Issue annual fee payment slips;
Guide users on how to use the internal system;
Process certificate requests.
REQUIREMENTS
Completed high school education
HIRING AND BENEFITS
CLT employment contract;
Meal or food allowance (BRL 35.00/day);
Transportation allowance or fuel allowance;
Unimed health insurance plan (after probation period);
SESI pharmacy discount program;
Free parking;
Birthday day-off.
WORK SCHEDULE AND LOCATION
Monday to Friday, from 12:45 PM to 7:00 PM;
Florianópolis - SC
THIS POSITION IS ALSO OPEN TO PEOPLE WITH DISABILITIES (PCD)