Administrative Assistant

Description

Job Summary: Responsible for online customer service and commercial support, ensuring order organization, product information accuracy, and a humanized relationship with customers. Key Highlights: 1. Online customer service via WhatsApp and Instagram 2. Commercial support and catalog updates 3. Humanized relationship with customers **Requirements:** Completed high school education; Experience in customer service (WhatsApp and Instagram); Proficiency in entering orders into systems; Strong writing and digital communication skills; Organizational skills and attention to detail; Proactivity and interest in the children's fashion industry. **Responsibilities:** Provide online customer service via WhatsApp, Instagram, and other contact channels; Input and track orders in the internal system; Send product photos and information to customers, ensuring clarity and response efficiency; Support the sales team with catalog updates and new product announcements; Maintain relationships with both existing and new customers, delivering humanized and efficient service; Contribute to the smooth operation of administrative routines (document organization, spreadsheets, and product registrations in the system). Compensation: R$1\.800,00 \- R$2\.100,00 per month Benefits: * Medical assistance * Fuel allowance * Life insurance * Meal voucher * Transportation voucher Workplace: On-site